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Microsoft • United States, California, San Francisco, United States, Texas, Dallas, United States, Massachusetts, Boston, United States, North Carolina, Charlotte, United States, New York, New York
Microsoft is hiring an Account Technology Strategist to orchestrate global teams and provide innovative solutions for customer accounts. You'll leverage your knowledge of Microsoft's product landscape to drive digital transformation. This role requires strong analytical skills and experience in customer engagement.
You have a strong background in technology strategy and customer engagement — you've successfully partnered with customers to identify their needs and provide tailored solutions that leverage technology. Your experience includes synthesizing business insights and collaborating with cross-functional teams to drive performance and address potential risks in customer accounts. You understand the complexities of large-scale accounts and can articulate how technology can meet future business needs. You are adept at building stakeholder maps and executing coverage plans that align with customer objectives. Your analytical skills allow you to assess customer consumption gaps and inform strategic decisions that drive quota attainment.
Experience in digital transformation initiatives is a plus — you have a track record of leading business transformations through technology adoption. Familiarity with Microsoft products and services will enhance your ability to advocate for customer needs within the organization. You are comfortable working with senior executives and line-of-business leaders to articulate the value of technology solutions. Your ability to establish best practices and standards will contribute to the overall success of the accounts you manage.
In this role, you will orchestrate global teams to gather insights and collaborate on performance markers for customer accounts. You will act as the voice of the customer, advocating for their needs across all levels of the organization. Your responsibilities will include analyzing customer needs and advising on gaps that could benefit from Microsoft solutions. You will lead customer business transformations by integrating Microsoft technology into their operations, ensuring that solutions are tailored to meet their unique challenges. You will partner with senior executives within customer organizations to articulate how Microsoft technology can provide a competitive advantage. Additionally, you will contribute to the creation of stakeholder maps and execute coverage plans that align with customer objectives. Establishing best practices for quota attainment and consumption goals will be key to your success in this role.
Microsoft offers a dynamic work environment where you can make a significant impact on customer success. You will have access to a wealth of resources and support to help you excel in your role. The company values diversity and encourages you to apply even if your experience doesn't match every requirement. You will be part of a team that is committed to driving innovation and delivering exceptional value to customers. Opportunities for professional growth and development are abundant, allowing you to advance your career while making a difference in the technology landscape.
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