Senior Specialist Business Consultant

Who you are

You have a strong mix of solution consulting and operations experience, positioning you to lead customers through digital transformations. With a unique blend of business acumen, subject matter expertise, and technical savvy, you are prepared to deliver significant business impact via software solutions. Your proven ability to influence cross-functional teams, both with and without formal authority, within a matrixed organization sets you apart. You are ambitious and driven, always looking to challenge limits and set the highest standards in your work.

What you'll do

In this role, you will lead consulting projects to drive process improvement and ensure business readiness for optimal adoption and utilization of NICE's self-service and AI solutions. You will consult with clients to understand their current business and technical processes, self-service needs, and AI implementation requirements. Your expertise will allow you to provide best practice recommendations to design and implement self-service and AI software solutions, ensuring customers fully optimize their investments. You will work closely with multiple broad groups within NICE, collaborating to achieve delivery excellence and drive accelerated ROI from the portfolio of AI solutions.

What we offer

NICE offers an exciting opportunity to be part of a team that is dedicated to delivering excellence in AI solutions. You will have the chance to work in a dynamic environment where your contributions will have a significant impact on clients' digital transformations. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds in our team.