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Amazon • The Hague, South Holland, NLD
Amazon is hiring a Data Quality Specialist to establish and maintain quality frameworks across operations. You'll develop quality strategies and create prescriptive actions for quality issues. This role requires collaboration with customers and internal teams to optimize workflow quality.
You have a strong background in quality assurance and data management, with experience in developing quality strategies that align with operational goals. Your analytical skills allow you to examine data patterns effectively, enabling you to create prescriptive actions when quality issues arise. You are adept at collaborating with various stakeholders, including customers and internal teams, to ensure that quality remains a priority in all workflows. Your ability to maintain a continuous improvement cycle is essential, as you manage feedback loops that draw insights from multiple sources.
You possess excellent communication skills, which enable you to serve as a key escalation point for customer concerns. Your strategic recommendations are based on a deep understanding of processes, and you consistently evaluate quality tools to suggest refinements that enhance effectiveness. You are detail-oriented and committed to maintaining and updating process documentation to ensure clarity and standardization across all workflows.
Experience in a similar role within a tech or data-driven environment would be advantageous. Familiarity with quality metrics and audit approaches is a plus, as is the ability to conduct side-by-side observations to identify opportunities for workflow enhancement.
In this role, you will define and implement quality metrics for established workflows, ensuring that all processes meet the highest standards. You will create prescriptive actions for quality issues, collaborating closely with customers and internal support teams to optimize workflow quality. Conducting side-by-side sessions will be a key part of your responsibilities, as you identify opportunities for workflow enhancement and quality improvements.
You will maintain a critical feedback loop between operations and customers, drawing insights from quality auditors and metric analysis to inform your strategies. Your role will involve regular evaluations of quality tools, where you will suggest refinements to enhance their effectiveness. Additionally, you will be responsible for maintaining and updating process documentation, ensuring that all workflows are standardized and clear.
At Amazon, you will be part of a dynamic team that values quality and operational excellence. We offer competitive compensation and opportunities for professional growth within a supportive environment. You will have the chance to work on impactful projects that directly contribute to our customers' success, and we encourage you to apply even if your experience doesn't match every requirement. Join us in our mission to deliver the best results for our customers.
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