Effortless payments for every business in Europe
Mollie, headquartered in Amsterdam, is a leading payment service provider that simplifies payment integration for over 120,000 businesses, including Deliveroo, Unicef, and Acer. With $912.8 million raised in Series B funding, Mollie launched Mollie Capital in the UK, offering SME merchants quick fun...
Mollie offers a range of benefits including a MacBook, noise-cancelling headphones, 25 holiday days, and 20 days working from abroad. Employees also e...
Mollie fosters a culture focused on innovation and efficiency, leveraging AI-driven solutions like MollieGPT for customer support. The company values ...
Mollie • Amsterdam
Mollie is hiring a Service Desk Technician to provide IT support for their Amsterdam office. You'll be the first point of contact for IT-related questions, ensuring teams stay connected and productive. This role is ideal for someone looking to start their career in IT support.
You are a proactive individual with a customer-obsessed mindset, ready to be the heartbeat of internal operations at Mollie. As a Service Desk Technician, you will be the first point of contact for all IT-related questions, ensuring that over 900 Mollies can work without technical friction. You thrive in a collaborative environment and are eager to help others solve their tech challenges, whether in person or remotely across Europe. You understand the importance of keeping teams connected, productive, and secure, and you are excited about the opportunity to contribute to a fast-growing fintech company.
Experience in IT support or a related field is a plus, but a willingness to learn and a positive attitude are what truly matter. Familiarity with common IT tools and troubleshooting techniques will help you excel in this role. You are adaptable and ready to embrace the challenges that come with supporting a diverse range of teams, from Engineering to Sales.
In this role, you will act as the first line of IT support for all Mollies in the Amsterdam office. Your responsibilities will include troubleshooting hardware and software issues, assisting with network connectivity problems, and providing hands-on support to ensure a seamless experience for all employees. You will also be responsible for setting up new devices and ensuring that all IT equipment is functioning properly. Your role will involve communicating effectively with team members to understand their needs and provide timely solutions. You will have the opportunity to learn about various technologies and develop your skills in a supportive environment.
Mollie offers a dynamic work environment where you can grow your career in IT support. You will be part of a high-performing team that values collaboration and innovation. We encourage you to apply even if your experience doesn't match every requirement, as we believe in fostering talent and providing opportunities for growth. Join us in shaping the future of fintech and making a real impact on businesses across Europe.
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