
Transforming customer experiences with data-driven insights
Qualtrics is a leading experience management platform headquartered in Provo, UT, specializing in SaaS solutions that help brands optimize customer journeys. Trusted by over 75% of the Fortune 100, including Yamaha, BMW, and Microsoft, Qualtrics has raised $900 million in funding across multiple rou...
Qualtrics offers 20 days of paid time off (excluding bank holidays), flexible work-from-home opportunities, and comprehensive health insurance to supp...
Qualtrics fosters a culture focused on experience management, emphasizing the importance of understanding customer and employee needs. With a strong e...

Qualtrics • Tokyo, Japan
Qualtrics is hiring a Sales Enablement Program Manager in Tokyo to lead global onboarding and skill development initiatives for internal employees and partners. This role requires strong collaboration and strategic thinking to enhance customer success.
You have a strong background in program management, ideally with experience in sales enablement or training. You understand the importance of onboarding and continuous education for teams that interact with customers throughout the Go-To-Market lifecycle. You are a strategic thinker who can identify opportunities for improvement and implement effective solutions. Your ability to collaborate with cross-functional teams ensures that you can deliver learner-centric enablement experiences that drive success.
You thrive in environments that encourage innovation and strategic risk-taking. You are comfortable working in a fast-paced setting and can adapt to changing priorities while maintaining focus on achieving aggressive goals. Your dedication to serving customers is unwavering, and you understand how to measure the impact of enablement programs on customer success and business growth.
Experience in a technology or software company is a plus, as is familiarity with the Experience Management category. You may have a background in sales, marketing, or customer success, which gives you insight into the challenges faced by teams in these areas. A passion for creating impactful training programs and a desire to help others succeed are essential traits for this role.
As the Sales Enablement Program Manager, you will own the global onboarding process for new hires and partners, ensuring they have the skills and knowledge necessary to succeed in their roles. You will design and implement training programs that are engaging and effective, leveraging various learning methodologies to cater to different learning styles. Your role will involve collaborating with subject matter experts to create content that is relevant and impactful.
You will also be responsible for ongoing education initiatives, ensuring that all team members stay up-to-date with the latest product offerings and industry trends. By analyzing the effectiveness of training programs, you will continuously refine and improve the enablement experience. You will work closely with sales and customer success teams to gather feedback and identify areas for enhancement.
Your strategic mindset will help you align enablement initiatives with broader business goals, ensuring that the programs you develop contribute to the overall success of the organization. You will facilitate workshops and training sessions, fostering a culture of learning and development within the team.
At Qualtrics, you will be part of a dynamic team that values collaboration and innovation. We offer competitive compensation and benefits, along with opportunities for professional growth and development. You will have the chance to work with some of the best minds in the industry, contributing to a mission that aims to bring humanity, connection, and empathy back to business. Join us in making a difference for our clients and their customers.
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