Securing the web with trusted SSL certificates
DigiCert, headquartered in Lehi, Utah, is a leading provider of SSL certificates and PKI solutions, securing over 1 million domains for customers like Microsoft, Facebook, and LinkedIn. With a focus on strong encryption and high authentication standards, DigiCert has raised over $200 million in fund...
DigiCert offers competitive salaries, equity options, generous PTO, and a flexible remote work policy to support work-life balance....
DigiCert fosters a culture of security excellence and innovation, emphasizing a customer-first approach and a commitment to continuous improvement in ...
DigiCert • Cape Town
DigiCert is seeking a Commercial Sales Representative to drive renewal strategies and build relationships with key customers in Cape Town. This role focuses on customer success and requires a proactive approach to mitigate churn and deliver business outcomes.
You have a strong background in sales, ideally with experience in customer success or account management. You are skilled at developing and executing retention strategies that align with customer priorities and business outcomes. Your ability to build and maintain relationships with key decision-makers is essential for influencing customer adoption and success. You are action-oriented and thrive in environments where you can guide customers to the support channels available, ensuring they receive maximum value from the services provided. You possess a curious nature and a competitive spirit, always eager to learn and improve.
As a Commercial Sales Representative at DigiCert, you will drive the renewal strategy for your accounts, ensuring that customers are engaged and satisfied with our services. You will proactively build relationships with key decision-makers, influencing their adoption of our solutions and contributing to their overall success. Your role will involve interpreting usage information to identify customers at risk of churn and developing strategies to mitigate this risk. You will also define business outcomes and create success plans that include customer priorities, milestones, risks, and metrics. Educating customers on relevant functionalities and promoting insights that enhance their experience will be a key part of your responsibilities. You will collaborate closely with other teams to ensure that customer needs are met and that they are aware of the full range of support available to them.
DigiCert offers an uncapped commission structure, allowing you to maximize your earnings based on performance. You will have access to various incentives, including Achievers club awards. Our benefits package includes a provident fund, medical aid with gap cover, an employee assistance program, education support, gym reimbursement, life insurance, and disability insurance. We are committed to supporting your professional growth and well-being as part of our team.
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