We are looking for a dynamic, organized and self-starting Planning and Ops Manager who can drive innovation, set up the processes and execute in the space of operational and supply chain excellence in Amazon India business. This becomes all the more challenging in India where the mode of business is marketplace. You will own operational performance of sellers / vendors on marketplace, influence FC Ops processes and work with various stakeholders to protect vendor & customer experience. You will also be in-charge of driving system/process improvements working with Seller ISMs, SC Ops teams, vendor operations, and delivering on key Ops programs which makes the Amazon India business sustainable and profitable in the long term. You will create, write and review business cases, perform supporting research and analysis, and develop solutions from conceptualization to execution and monitoring. This position requires strong self-motivation, self-starting and project management skills. The ideal candidate will have the ability to work closely with all the category leaders, planning and forecasting managers, operations team, and technology teams to develop strategy, dashboards, and modes of execution to solve complex inbound and inventory health operation problems
Key job responsibilities
Ensure seller / vendor operational performance delivery on inbound and inventory health operations are inline with targets
Lead execution for key inbound and inventory health operations excellence programs
Identify and articulate strategic importance of metrics as a basis for managing tradeoffs, improving the customer experience and making decisions with internal and external stakeholders
Work closely with vendor operations teams on strategies to reduce cost, lead time, and waste across the end-to-end supply chain
Define, prioritize, and monitor to execution the programs/projects to achieve targets be delivered on time
Create, write and review business cases, perform supporting research and analysis, write specifications, and drive the product development schedule from strategy to execution.
Retrieve and analyze data using Excel, Access, SQL or other data management systems
Monitor program execution and ensure that the program delivery is to the appropriate levels of quality and in line with its target date, ensuring the overall integrity within the program- 3+ years of with Excel experience
- 4+ years of supply chain, inventory management or project management experience
- Bachelor's degree, or 3+ years of professional or military experience- Knowledge of the principles of statistical inventory control
- Experience with process improvement techniques such as Kaizen, Lean Manufacturing or Six Sigma
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