Manager, Risk Operations Technical Programs

Who you are

You have a proven track record of managing multiple stakeholders with varying priorities, driving creative solutions, and fostering commitment to shared goals in a highly matrixed organization. You excel at tackling ambiguous problems and defining strategies that clarify issues while delivering quantifiable business impact. Your confidence in leading decisions with data sets you apart, allowing you to navigate complex challenges effectively.

You bring experience in program management, particularly in technology-driven environments, and have a strong understanding of risk operations. Your ability to cultivate partnerships across teams, including product and policy, is key to your success in this role. You are adept at communicating with diverse teams and ensuring alignment on objectives and outcomes.

Desirable

Experience in the financial technology sector or a related field is a plus, as it provides you with insights into the unique challenges and opportunities within risk operations. Familiarity with AI applications in risk management can enhance your contributions to the team, as you will be involved in initiatives that leverage technology to improve user experiences and operational efficiency.

What you'll do

In this role, you will lead a group of high-performing program managers focused on tech-first Risk Operations initiatives. You will partner with various teams to identify, scope, prioritize, pilot, and roll out technical infrastructure improvements that protect Stripe and enhance user experiences. Your leadership will be crucial in shaping the technical landscape of risk operations, ensuring that the systems in place effectively prevent exploitation while serving legitimate users.

You will be responsible for developing and implementing strategies that align with the broader goals of the Risk Operations organization. This includes collaborating with product and engineering teams to drive the adoption of new tools and processes that enhance operational capabilities. Your ability to manage complex projects and navigate stakeholder dynamics will be essential as you work to deliver impactful solutions.

Your role will also involve analyzing data to inform decision-making and drive continuous improvement within the team. You will be expected to communicate effectively with both technical and non-technical stakeholders, ensuring that everyone is aligned on project objectives and outcomes. Your insights will help shape the future direction of risk operations at Stripe, making a significant impact on the company's mission to enhance financial infrastructure.

What we offer

At Stripe, you will be part of a mission-driven organization that is committed to increasing the GDP of the internet. You will have the opportunity to work with a talented team of professionals who are passionate about leveraging technology to solve complex problems. The company offers a collaborative work environment where innovation is encouraged, and your contributions will be valued.

We provide competitive compensation packages, including benefits that support your well-being and professional growth. As part of our commitment to diversity and inclusion, we encourage you to apply even if your experience doesn't match every requirement. Join us in making a meaningful impact on the global economy while advancing your career in a dynamic and supportive setting.