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Amazon • Shibuya-ku, Tokyo, JPN
Amazon is hiring a Store Assistant for their Quick Commerce team in Shibuya-ku, Tokyo. You'll oversee operations in a fast-growing dark store environment, focusing on efficient processes and customer satisfaction. This role is ideal for those looking to develop leadership skills in a dynamic logistics setting.
You are a proactive individual eager to take on the challenges of a fast-paced logistics environment. With a focus on operational excellence, you understand the importance of efficient processes and customer satisfaction. You are ready to lead a team and contribute to the growth of a dark store business. You thrive in a role that allows you to make data-driven decisions and optimize workflows for better performance. You are committed to maintaining high standards of quality and safety in product handling. You are open to learning and growing within a supportive team environment.
In this role, you will manage all aspects of dark store operations, ensuring seamless processes from receiving to shipping. You will optimize store layouts and picking routes based on data analysis to maximize operational efficiency. You will maintain a high-accuracy inventory management system and ensure that service level agreements and quality standards are met to enhance customer satisfaction. As a team leader, you will guide and develop team members, setting clear KPIs and providing feedback to improve overall productivity. You will analyze key performance indicators such as order accuracy and processing times to identify bottlenecks and implement effective solutions. You will also ensure compliance with food safety protocols and manage product quality standards effectively. You will collaborate with technology teams to drive system enhancement projects that improve operational processes.
At Amazon, you will have the opportunity to make impactful decisions that directly contribute to customer experience and business growth. You will develop your leadership skills in a rapidly growing environment and have the autonomy to make data-driven decisions. You will engage with the latest logistics technologies and be part of innovative initiatives that enhance service quality while reducing operational costs. We provide a supportive training environment for new hires, ensuring you have the resources to succeed in your role. You will also have opportunities for career advancement within the company, with pathways to roles such as team manager or operations manager.
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