Reimagining transportation for a better world
Uber Technologies, Inc. (NYSE: UBER) is a leading ride-hailing platform headquartered in Mission Bay, San Francisco, CA. Founded in 2009, Uber has transformed transportation services, completing over 1.5 billion trips globally. The company went public in May 2019 and has raised $15.8 billion in fund...
Uber provides comprehensive healthcare, a robust employee stock purchase plan, generous paid vacation, and a four-week sabbatical after five years of ...
Uber fosters a culture of innovation and adaptability, continuously expanding its services beyond traditional ride-hailing. The company emphasizes wor...
Uber • Mexico City, MEX
Uber is seeking a Senior Operations & Logistics Manager to oversee airport operations and enhance the rider and driver experience. This role requires strong stakeholder management skills and experience in complex environments.
You have a proven track record of managing operations in complex environments, particularly in the transportation or logistics sectors. Your strategic mindset allows you to identify systemic risks and opportunities, and you thrive on developing multiple solution paths to enhance operational reliability. You possess strong stakeholder management skills, enabling you to effectively communicate and collaborate with various partners and teams.
With a focus on process optimization and standardization, you have experience designing and implementing core processes that scale across different markets. You continuously monitor results and iterate based on data, ensuring that operational performance meets the highest standards. Your analytical skills allow you to own operational and business performance metrics, informing priorities and defining action plans that drive strategic decisions.
You excel in managing relationships with partners, serving as the primary point of contact for operational discussions and performance reviews. Your ability to identify opportunities for strengthening partnerships is key to your success. You are comfortable working cross-functionally, collaborating with teams in operations, marketing, customer support, product, policy, and legal to deliver effective execution in regulated environments.
In this role, you will lead problem-solving initiatives for airport operations, identifying risks and opportunities that impact the rider and driver experience. You will drive process optimization efforts, designing and implementing scalable processes that enhance operational efficiency across various markets. Your responsibilities will include monitoring key operational and financial metrics to inform strategic decisions and action plans.
You will manage relationships with partners, serving as the main point of contact for operational discussions and performance reviews. Your role will involve leading escalations and incident management, ensuring that issues are resolved promptly and effectively. You will partner with cross-functional teams to scope, test, and implement initiatives that improve operational performance in complex environments.
At Uber, we value our employees and offer a supportive work environment. You will have the opportunity to work in a dynamic team focused on enhancing airport operations and the overall rider and driver experience. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential of diverse backgrounds and perspectives. Join us in shaping the future of transportation and logistics at Uber.
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