Account Manager, Enterprise

Who you are

You have a proven track record in account management, particularly within enterprise environments, and understand the nuances of managing strategic customer accounts. Your experience includes achieving revenue targets and identifying opportunities for upselling and cross-selling. You excel at building strong, lasting relationships with clients, ensuring their needs are met while promoting the company's product capabilities. You are adept at organizing meetings with stakeholders and presenting tailored solutions that resonate with their business objectives. Your ability to forecast and report on pipeline opportunities is a key strength, allowing you to maintain a continuous flow of qualified leads.

You are a collaborative team player who can effectively lead an account support team, working closely with technical and customer success resources to achieve shared goals. Your communication skills are top-notch, enabling you to articulate the value of the Showpad platform clearly and persuasively. You are comfortable negotiating contracts and service level agreements that align with company objectives while ensuring client satisfaction. You are committed to diversity and inclusion, recognizing the importance of representing various identities within the communities you serve.

Desirable

Experience in sales enablement or related fields is a plus, as is familiarity with account-based marketing strategies. You may have a background in technology or software sales, which would enhance your ability to understand and convey the technical aspects of the Showpad platform. A network of industry contacts can also be beneficial in identifying new business opportunities.

What you'll do

In this role, you will be responsible for managing a portfolio of strategic customer accounts, focusing on driving growth and achieving annual and quarterly revenue targets. You will identify up-sell and cross-sell opportunities, ensuring that clients are aware of the full range of Showpad's product capabilities. Your role will involve organizing meetings with key stakeholders to pitch the benefits of the Showpad platform, utilizing your strong presentation skills to convey value effectively.

You will develop and execute an account plan for each key account, ensuring that you understand their unique needs and challenges. This includes creating high-quality sales collateral tailored to specific customer requirements and supporting the lead generation efforts of your dedicated business development representative. You will also provide timely and accurate forecasts and reports on your pipeline, helping to steer the sales process effectively.

Collaboration is key in this role, as you will work closely with internal teams to ensure a comprehensive understanding of client needs. You will indirectly lead an account support team, coordinating efforts to deliver exceptional service and support to your clients. Your ability to nurture relationships will be crucial in establishing long-term partnerships that drive mutual success.

What we offer

Showpad offers a dynamic work environment where you can thrive and grow your career. You will have the opportunity to work from our London office two days a week, allowing for a hybrid work experience that balances in-person collaboration with remote flexibility. We are committed to fostering a diverse and inclusive workplace, recognizing that varied perspectives lead to better outcomes for our clients and our team.

As part of our team, you will be recognized for your contributions and have access to professional development opportunities that will help you advance in your career. We believe in empowering our employees to take ownership of their roles and make a meaningful impact within the organization. Join us at Showpad and be part of a company that values innovation, collaboration, and growth.