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Amazon, headquartered in South Lake Union, Seattle, WA, is the world's largest online retailer and a leader in cloud computing through Amazon Web Services (AWS). With over 1.5 million employees globally, Amazon operates in various sectors, including AI with its Alexa devices and a vast marketplace k...
Amazon offers competitive salaries, stock options, generous PTO policies, and comprehensive health benefits. Employees also have access to a learning ...
Amazon's culture is driven by customer obsession and a focus on innovation. The company encourages employees to think big and move fast, fostering an ...
Amazon • Novara, Piedmont, ITA
Amazon is hiring an ICQA Lead to oversee operational excellence and support team members in Novara. You'll be responsible for monitoring workflows and training employees to ensure high performance in operations.
You have experience in operations management and understand the importance of effective processes in ensuring timely delivery of products to customers. As a Lead, you will be the first point of contact for team members during their shifts, guiding them through established processes and helping them succeed in their roles. You are skilled in using data analysis to optimize safety, quality, and productivity in the workplace. You thrive in a collaborative environment and are committed to fostering a safe and engaging workplace for your team.
In your role as ICQA Lead, you will measure and monitor workflow performance, providing critical insights to frontline management to ensure operational excellence across all shifts. You will support and train employees to deliver exceptional service while supervising their daily activities. Collaborating with the Shift/Area Manager, you will assist in projects aimed at improving processes and enhancing workforce engagement. Your role will involve working closely with other departments to identify solutions for common challenges and performance needs. You will utilize data analysis to pinpoint areas for improvement and implement strategies that enhance overall operational efficiency.
At Amazon, you will be part of a dynamic team that values operational excellence and employee development. We provide opportunities for growth and advancement within the company, as well as a supportive work environment that encourages collaboration and innovation. You will have access to various resources and tools that will help you succeed in your role and contribute to the overall success of our operations. We believe in investing in our employees and fostering a culture of continuous improvement.
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