Program Manager - YMS

Location: Chicago, IL (Relocation assistance available for candidates open to moving to Chicago.)

Why project44?  

At project44, we believe in better.  

We challenge the status quo because we know a better supply chain isn’t just possible—it’s essential. Better for our customers. Better for their business. Better for the world.  

With our Decision Intelligence Platform, Movement, we’re redefining how global supply chains operate. By transforming fragmented logistics data into real-time, AI-powered insights, we empower companies to connect instantly, see clearly, act decisively, and automate intelligently. Our Supply Chain AI enhances visibility, drives smarter execution, and unlocks next-gen applications that keep businesses moving forward.  

Headquartered in Chicago, IL, with a 2nd HQ in Bengaluru, India, we are powered by a diverse global team that is tackling the toughest logistics challenges with innovation, urgency, and purpose. If you’re driven to solve meaningful problems, leverage AI to scale rapidly, drive impact daily, and be part of a high-performance team – we should talk.  

What You’ll Do: 

We are seeking a Program Manager – YMS who has a passion to work at the enterprise level to deliver multiple complex solutions, which will enable you to successfully drive the delivery team and monitor project quality, risk and performance for all p44 implementations. You will be responsible for managing the end-to-end delivery of the projects, ensure that the project remains on time, within budget and meets the customer's expectations. 

Because you already have experience implementing Enterprise software systems and are proficient with SaaS or ERP or supply chain management (SCM) systems, you will be able to start performing on day one. Your love for multi-tasking will prove useful as you will be responsible for managing customer relationships, project plans and leading the implementations for multiple projects at a time. Program Managers at p44 can sense risk and proactively mitigate issues to ensure successful project execution and happy customers. 

Key Responsibilities:

• Drive multiphase customer implementations effectively, ensuring all deadlines and contractual deliverables are met on time and in scope.
• Manage several engagements concurrently, potentially between 5 – 6 customers. 
• Facilitate standard project management methodology for all implementations, including, but not limited to:

• Leading kick-off calls - remote (sometimes on site) sessions providing overview of project44 and outline of the implementation project.
• Present technical solutions effectively to diverse stakeholder groups and to engage effectively with senior executives of large enterprises on both technical and business topics 
• Weekly status meetings – weekly calls with customers to review progress, obstacles, upcoming tasks, etc. Weekly status to be logged within Salesforce reporting.
• Training – remote (sometimes on site) training sessions tailored to the end user.
• Post-implementation hyper care – ensure the implementation is a success, before transitioning the account to our customer success team.

• Interface with internal product and engineering resources to communicate customer impact / drive change. 
• Manage financial metrics and enable pre-sales activities to support account expansion plans.  
• Anticipate customer needs and actively troubleshoot issues to further increase time to value.

What You'll Need (required): 

• 3-5 years of experience as a program/project manager at a big four consulting firm or at an enterprise SaaS company.
• In-depth knowledge and experience implementing Enterprise software applications such as WMS, YMS, ERP, CRM or SCM. 
• Responsible for multiple projects at once, with varying stages of implementation, must be highly organized with a strong sense of urgency to meet deadlines.
• Ability to work autonomously as well as in a team setting, leading large groups of people using indirect authority to meet critical goals.
• Experience working with a cross-functional and geographically dispersed team and customer base with travel up to 50% of the time (including possible international travel). 
• Effective communication and problem-solving skills, customer focus and results orientation. 
• Handson onsite experience implementing enterprise product within logistics facilities (distribution center, manufacturing center, cross dock, ports or terminals)
• Experience providing solutions using IoT devices such as RFID, GPS, PLC, Camera vision and other automated sensors.

• Experience working with Salesforce, JIRA, Confluence, PowerPoint, and Excel.

• In-office Commitment: Our office is where ideas spark, connections thrive, and innovation comes alive. We are looking for candidates who are enthusiastic and committed to joining our team on-site, in our beautiful headquarters four days a week. Together, we’re building something extraordinary—learn, grow, and thrive in our fast-paced, transformative environment.
• Relocation offered: We’re proud to call Chicago home - a walkable downtown, amazing food, and a team that makes big ideas move fast.  And we’re ready to help you make it yours, project44 offers relocation assistance for team members joining us from outside the area. 

Diversity & Inclusion 

We're designing the future of how the world moves and is connected through trade and global supply chains. We can only deliver a truly world-class product and experience if our teams are as diverse and unique as the communities we are building for. It's up to us to create a company where anyone can bring their authentic self to work every day. We're constantly working to improve, and we accept our responsibility to elevate the voices left in the margins. It's on every one of us. 

Our focus on inclusion manifests in the way we hire, the customers we serve, and the regions we prioritize. We're building a company that every one of us at project44 is proud to work for: a company that celebrates you for being you. 

We pride ourselves on celebrating everyone — project44 is an equal opportunity employer actively working on creating a diverse and inclusive work environment where underrepresented groups can thrive. If you share our values and our passion for helping the way the world moves, we’d love to review your application! 

For any accommodations needed during the hiring process, please email recruiting@project44.com. Even if you don’t meet 100% of the above qualifications, you should still seriously consider applying. Studies show that you can still be considered for a role if you meet just 50% of the role’s requirements.