Fraud Alert Review Analyst

Who you are

You are a driven individual with a solid understanding of fraud concepts — you are proactive and detail-oriented, ready to contribute to Tide's mission of providing secure banking solutions for SMEs. Your analytical skills will help you identify suspicious activities effectively, ensuring that all relevant steps are taken to prevent fraud. You thrive in a collaborative environment and are eager to support your team in maintaining the highest standards of service. You understand the importance of data-driven decisions and are committed to continuous learning in the field of fraud prevention.

What you'll do

In your role as a Fraud Alert Review Analyst, you will be responsible for monitoring transactions and identifying potentially fraudulent activities — your keen eye for detail will enable you to spot anomalies that require further investigation. You will work closely with the Ongoing Monitoring team, contributing to the first line of defense against fraud. Your responsibilities will include analyzing alerts generated by the system, conducting thorough investigations, and documenting your findings. You will also collaborate with other departments to ensure that all fraud-related issues are addressed promptly and effectively. Your role will be pivotal in maintaining the trust of Tide's members by ensuring their financial safety.

What we offer

At Tide, you will be part of a diverse and inclusive team that values your contributions — we provide a supportive environment where you can grow your skills and advance your career. You will have access to ongoing training and development opportunities, allowing you to stay updated on the latest trends and technologies in fraud prevention. We believe in a fair and transparent recruitment process, and we are committed to ensuring your safety and trust throughout your journey with us. Join us in transforming the small business banking market and making a real impact in the lives of our members.