Fraud Analyst

Who you are

You have experience in fraud analysis and a strong understanding of fraud prevention strategies. You are skilled in analyzing fraud alerts and cases to identify and prevent fraudulent activity. You are comfortable assisting customers by preparing and responding to inquiries related to fraud investigations and supporting the resolution of fraud incidents. You maintain department productivity goals and quality standards while documenting investigation processes and outcomes to ensure audit-ready records. You thrive in a collaborative environment, working closely with the Fraud team and cross-functionally with Client Services, Financial Operations, Compliance, and Transaction Monitoring teams. You have excellent communication skills, allowing you to maintain regular communication with team members to ensure maximum efficiency in recovery efforts and support ongoing strategy management.

What you'll do

In this role, you will analyze fraud alerts and cases to identify and prevent fraudulent activity. You will assist customers by preparing and responding to inquiries related to fraud investigations and supporting the resolution of fraud incidents. You will document investigation processes and outcomes to maintain audit-ready records. You will collaborate with the Fraud team to support and refine operations, working cross-functionally with Client Services, Financial Operations, Compliance, and Transaction Monitoring teams. You will maintain regular communication with team members to ensure maximum efficiency in recovery efforts and support ongoing strategy management. You will deep dive into individual fraud event vectors to perform root cause analysis and contribute to building a best-in-class fraud program that enhances client experience while reducing fraud risk exposure.

What we offer

Rho offers a modern banking platform built for startups, providing a unique opportunity to work in a dynamic environment. You will have the chance to learn and apply your previous experience while designing and innovating fraud systems. Rho values professional growth and supports each team member in their career development. You will be part of a community that enriches the ability to understand and engage with the market, identify problems, and drive solutions that align with the company's mission.