Engineering Manager, Answer Experience

Who you are

You have over 10 years of experience in engineering, with at least 5 years in engineering management — you've successfully led teams and driven impactful projects in fast-paced environments. You possess a strong passion for creating delightful product experiences that resonate with users and enhance their interactions with technology.

You thrive in ambiguous situations and are comfortable navigating rapid changes — your problem-solving skills allow you to dive deep into challenges and find effective solutions. You have a proven track record of coaching engineers, helping them reach their peak potential, and fostering an inclusive culture that encourages open communication and collaboration.

Your experience includes attracting and hiring top talent in competitive fields — you understand the nuances of building diverse teams and creating an environment where everyone feels welcome and valued. You are eager to learn and share knowledge, ensuring that your team continuously grows and evolves.

Desirable

Experience in AI or machine learning environments would be a plus, as would familiarity with product development processes. You may also have a background in user experience design, which can enhance your ability to collaborate effectively with cross-functional teams.

What you'll do

As the Engineering Manager for the Answer Experience team, you will lead the hiring and management of a diverse engineering group — your leadership will guide the team in developing innovative solutions that improve how ChatGPT delivers answers to users. You will collaborate closely with research, product, and design teams to implement significant enhancements to the user experience.

You will coach and mentor engineers, helping them maximize their impact and professional growth — your focus on creating an inclusive culture will empower team members to challenge ideas and contribute their unique perspectives. You will also be responsible for setting clear goals and expectations, ensuring that the team remains aligned with the overall vision of the Answer Experience.

Your role will involve regular collaboration with various stakeholders to drive improvements in product features and functionality — you will facilitate discussions that lead to actionable insights and foster a culture of continuous improvement. You will also play a key role in shaping the team's processes and practices, ensuring they are efficient and effective in delivering high-quality results.

What we offer

At OpenAI, you will be part of a mission-driven organization that believes in the transformative power of artificial intelligence — your work will directly contribute to shaping the future of technology and enhancing how people access information. We offer a collaborative and supportive work environment where innovation is encouraged, and your contributions are valued.

You will have opportunities for professional development and growth, with access to resources that help you expand your skills and knowledge. OpenAI is committed to providing reasonable accommodations to applicants with disabilities, ensuring that everyone has the opportunity to thrive in their roles.

Join us in our mission to make AI accessible and beneficial for everyone — together, we can create impactful experiences that redefine how users interact with technology.