The customer communications platform that personalizes engagement
Intercom is a leading customer communications platform headquartered in the Financial District of San Francisco, CA. With over 25,000 businesses using its services, including Amazon, Meta, and Atlassian, Intercom reaches approximately 600 million end users each month. The company has raised $240.8 m...
Intercom offers a generous open vacation policy, health insurance, and a wellness program that covers gym expenses up to £90 quarterly. Employees enjo...
Intercom fosters a culture centered around customer-centric innovation and effective communication. The company prioritizes remote work flexibility an...
Intercom • London, England
Intercom is hiring a Senior Full Stack Engineer to enhance their website and customer service solutions. You'll work with JavaScript, React, and Node.js to create intuitive user experiences and robust backend systems. This role requires significant experience in full stack development.
You have 5+ years of experience in full stack development, with a strong focus on creating seamless user experiences and building reliable backend systems. Your expertise in JavaScript, React, and Node.js allows you to craft intuitive interfaces while ensuring robust server-side functionality. You thrive in collaborative environments, working closely with product marketers, designers, and engineers to deliver high-quality solutions that meet user needs. You understand the importance of performance and reliability in web applications, and you are committed to maintaining high standards in your work. You are also familiar with modern development practices, including version control and agile methodologies, which help you contribute effectively to team projects. We encourage you to apply even if your experience doesn't match every requirement.
Experience with cloud services and infrastructure management is a plus, as it will help you understand the broader context of the systems you are building. Familiarity with AI technologies and customer service platforms can also enhance your contributions to the team.
As a Senior Full Stack Engineer at Intercom, you will play a pivotal role in shaping the future of our website and customer service solutions. You will be responsible for developing and maintaining the full stack of our web applications, ensuring that they are performant, reliable, and user-friendly. You will collaborate with cross-functional teams to gather requirements and translate them into technical specifications, allowing you to build features that enhance the user experience. Your work will involve both front-end development, where you will create polished user interfaces, and back-end development, where you will design and implement the systems that power these interfaces. You will also be involved in code reviews and mentoring junior engineers, helping to foster a culture of learning and improvement within the team. Your contributions will directly impact how our customers interact with our products, making this a highly rewarding role.
At Intercom, we value our employees and strive to create an inclusive and supportive work environment. You will have the opportunity to work with cutting-edge technologies and be part of a team that is dedicated to pushing the boundaries of customer service. We offer competitive compensation and benefits, along with opportunities for professional growth and development. Join us in our mission to transform customer experiences and make a meaningful impact in the industry.
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