Account Support Representative

Who you are

You are someone who thrives in a collaborative environment and is driven by a purpose to transform healthcare through innovative diagnostics. With a strong commitment to customer service, you understand the importance of building and maintaining client relationships. You are detail-oriented and possess excellent communication skills, enabling you to support field sales representatives effectively. Your passion for healthcare and diagnostics aligns with the mission of BillionToOne, where every contribution helps make life-changing diagnostics accessible to all.

Desirable

Experience in a customer-facing role is a plus, as is familiarity with sales processes and account management. You are eager to learn and grow within the company, contributing to a culture of transparency and trust.

What you'll do

As an Account Support Representative, you will play a key role in supporting the regional sales team by assisting in the management and growth of accounts. You will provide exceptional customer support, ensuring that clients receive the assistance they need promptly and effectively. Your responsibilities will include maintaining strong client relationships, providing coverage in open territories, and ensuring continuity of service and sales activity. You will collaborate closely with field sales representatives to understand client needs and help drive sales initiatives.

What we offer

At BillionToOne, you will be part of a diverse team of innovators dedicated to changing the standard of care in prenatal and cancer diagnostics. You will work in an environment that values transparency, collaboration, and the contributions of every team member. The company offers opportunities for professional growth and development, allowing you to expand your skills and advance your career in the field of molecular diagnostics. Join us in our mission to redefine what's possible in healthcare and make a meaningful impact on patients' lives.