Join EU Seller Services as a GenAI Training Specialist, where you will be contributing to building Europe's most trusted marketplace for Sellers to thrive locally and globally!
As part of our EU Learning and Development (L&D) team, you will have an instrumental role in driving business performance and supporting our employees’ productivity. We are looking for an high-performing individual who is both an evangelist of GenAI and Adult learning strategies for performance-based outcomes. In this role, you will ensure that adoption and utilization of GenAI are at the forefront of every initiative. You should be someone who is resourceful, enjoys working with business stakeholders, can influence without authority, and uses data for decision making in a fast-paced environment.
Key job responsibilities
• Design and implement training programs focused on AI tools and technologies relevant to e-commerce and seller services
• Facilitate learning sessions and workshops for internal employees on the latest advances in GenAI tools and technologies
• Develop curriculum and learning materials for both virtual and self-paced learning environments
• Continually raise the bar of our training experiences, by measuring the impact and seeking customer feedback to determine areas for improvement
• Define, build and manage high-quality learning program roadmaps, bridging the gap between business vision and employee capability
• Stay current with emerging AI technologies and best practices, particularly in e-commerce applications
• Collaborate with other subject matter experts to ensure technical accuracy of training content
• Become ingrained with the business, goals, challenges, inputs, tools, etc. of the EU Seller Services employees by developing strong relationships with business stakeholders - Experience designing and developing IT or technical training materials and content
- Experienced in using the latest GenAI tools and technologies, and training others to do the same.- Bachelor's degree in a related field (Aviation, Aerospace, Technical Communications, etc.)
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