About the Role:
Amazon Finance Operations seeks an experienced Accounts Receivables Manager to spearhead collections efforts across key European marketplaces - France, Italy, and Spain.
We're looking for a dynamic leader who thrives on process innovation and consistently exceeds expectations in our fast-paced environment. The role focuses primarily on driving innovation that benefits both customers and suppliers, with a key emphasis on managing vendor funding receivables and returns from Amazon suppliers through various collection methods including cash, credit notes, and deductions.
The successful candidate will lead an operations team serving FR, IT, ES, and BE markets, reporting to the local Senior AR Manager while collaborating with a global management team. As team leader for our collection analysts, you'll play a crucial role in shaping our financial operations. We're committed to your professional growth through exposure to cross-functional initiatives and process improvement projects.
Base pay for this position starts from EUR 3200 gross per month and salary depends on the skills and requirements, there will be further pay components such as a sign on bonus and the eligibility to participate in a restricted stock unit scheme operated independently by Amazon.com Inc. in USA. Company benefits apply subject to further terms, including annual membership in medical clinic, life insurance, retirement pension, meal voucher card, career development.
Key job responsibilities
- Deliver on key team goals such as 31+, 91+, unapplied credits reduction, EDI rejections reduction.
- Conduct root cause analysis and senior leadership reporting, with emphasis on meeting collection targets
- Collaborate with global teams to standardize processes, supporting our significant growth trajectory
- Identify, troubleshoot, and resolve issues within current collection processes
- Partner with Accounting team on booking entries for vendor funding receivables and returns, including bad debt calculations
- Ensure team compliance with global/local policies and standard operating procedures (SOPs)
- Contribute to SOP development and design.
- Partner with Amazon vendors to enhance processes and resolve escalations
- Drive continuous improvement in customer experience
- Develop and maintain strong stakeholder relationships to ensure efficient collections
- Build trust with external and internal customers/vendors to strengthen Amazon's customer-centric approach
- Serve as key communication liaison between customers, non-retail finance, Sales department, and accounts receivables
- Lead a team of 10+ analysts, conduct regular ledges reviews, individual performance evaluations.
- Conduct annual talent reviews
This role offers an exciting opportunity to make a significant impact while working with diverse stakeholders across Amazon's global operations. Basic qualifications
- Experience in managing an Accounts Receivable/Accounts Payable/Accounting department, in a fast-paced, high-pressured environment
- Fluent in French and English is required
- Proven track record of managing people (10+)
- Sound knowledge of accounts receivables regulations and procedures
- A strong passion for hiring and developing people
- Degree in Finance, Accounting or related field
- Experience with dealing in international markets
- Proficiency using Excel and Word
- Ability to handle multiple tasks, and to work independently in an organized manner with strong attention to detail and accuracy
- Strong customer service and communication skills, including the ability to write clearly and concisely and present numerical data effectively
- A curiosity on how the various teams work together
- Demonstrated ability to meet deadlines while managing multiple projects. Ability to work independently in a fast-paced and rapidly changing environment.
- Ability to communicate with Senior Management regarding all aspects of assigned projects; identify and report operational issues
- A work ethic based on a strong desire to exceed expectations
Preferred qualifications
- Advanced MS Office knowledge
- SQL knowledge is of advantage
- Proven track record from operations, financial background
- Excellent interpersonal and executive presence skills, including a proven ability to develop and maintain relationships both inside and outside the organization
- coaching experience
- small scale process improvement: Six Sigma/ Green / Yellow belt certified.
- Self-organized and motivated team player with a demonstrated ability to achieve objectives
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (
https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
