Smart spending solutions for modern teams
Pleo, headquartered in København N, is a leading fintech company that provides smart company cards designed to simplify employee spending and streamline bookkeeping. Founded in 2015, Pleo has raised $431.1 million in funding, achieving unicorn status after a $150 million Series C round in 2021. With...
Employees receive their own Pleo card to eliminate out-of-pocket spending, along with 25 days of holiday plus local public holidays. The company offer...
Pleo fosters a culture focused on efficiency and trust, eliminating the hassle of expense reports and empowering employees with smart spending solutio...
Pleo • Lisbon
Pleo is seeking a Customer Support Specialist to provide exceptional service to their finance and tech customers. You'll engage directly with users to address their needs and enhance their experience with Pleo's solutions. This role is ideal for those passionate about customer support in the fintech space.
You are someone who takes pride in uncovering customer needs and turning complex problems into simple solutions. You thrive in a collaborative environment and are excited about supporting an evolving product within the fintech industry. You understand the importance of delivering best-in-class service and are eager to contribute to a team that values respect and ambition.
As a Customer Support Specialist at Pleo, you will spend your time interacting directly with customers to ensure they receive the support they need. You will help resolve inquiries and issues, providing guidance on how to effectively use Pleo's spend management solutions. Your role will involve understanding customer feedback and relaying insights to the product team to help improve the user experience. You will also assist in scaling operations as Pleo continues to grow, ensuring that customer satisfaction remains a top priority.
Pleo offers a dynamic work environment where you can grow your skills and make a meaningful impact on customer experiences. You will be part of a diverse team committed to innovation and excellence. Pleo values its employees and provides opportunities for professional development, ensuring that you can advance your career while contributing to the company's mission of transforming business spending.
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