
The customer communications platform that personalizes engagement
Intercom is a leading customer communications platform headquartered in the Financial District of San Francisco, CA. With over 25,000 businesses using its services, including Amazon, Meta, and Atlassian, Intercom reaches approximately 600 million end users each month. The company has raised $240.8 m...
Intercom offers a generous open vacation policy, health insurance, and a wellness program that covers gym expenses up to £90 quarterly. Employees enjo...
Intercom fosters a culture centered around customer-centric innovation and effective communication. The company prioritizes remote work flexibility an...

Intercom • Dublin, Ireland
Intercom is seeking a Technical Recruiter to join their team and help attract top talent in the AI Customer Service sector. This role involves collaborating with hiring managers and developing effective recruitment strategies. Experience in technical recruiting is essential.
You have a strong background in technical recruiting, ideally with experience in the software or AI sectors. You understand the nuances of hiring for technical roles and can effectively communicate with both candidates and hiring managers. You are detail-oriented and organized, ensuring that every step of the recruitment process is executed smoothly. You thrive in collaborative environments and enjoy working closely with teams to understand their hiring needs. You are passionate about creating a positive candidate experience and are committed to diversity and inclusion in the hiring process. You are eager to grow your skills and contribute to a company that values innovation and customer experience.
In this role, you will partner with hiring managers to define job requirements and develop targeted recruitment strategies. You will source candidates through various channels, including job boards, social media, and networking events. You will conduct interviews and assessments to evaluate candidates' skills and cultural fit. You will manage the recruitment process from start to finish, ensuring timely communication with candidates and stakeholders. You will also track recruitment metrics to assess the effectiveness of your strategies and make data-driven improvements. You will contribute to building a strong employer brand and promote Intercom as an employer of choice in the tech industry.
Intercom provides a supportive and inclusive work environment where you can thrive. You will have opportunities for professional development and growth within the company. We offer competitive compensation and benefits, including health insurance and flexible working arrangements. Join us in our mission to transform customer service through AI and make a meaningful impact on businesses worldwide.
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