Client Account Manager, Mid-Market (Services Acquisitions)

Who you are

You have a proven track record in client account management, particularly within the mid-market segment. Your experience includes onboarding new clients and developing strategies that lead to successful campaign execution. You understand the importance of establishing strong relationships and ensuring clients are set up for success from the start. You are comfortable working with diverse industries, including Healthcare, Finance, Travel, and Education, and can adapt your approach to meet the unique needs of each client. You thrive in a collaborative environment and enjoy working closely with cross-functional teams to drive results. You are detail-oriented and possess strong organizational skills, allowing you to manage multiple accounts effectively. You are committed to continuous learning and improvement, always seeking to enhance your skills and knowledge in account management.

What you'll do

In this role, you will lead the onboarding process for new mid-market clients, ensuring they are activated on Reddit effectively. You will support clients with the Business Manager and assist in the initial campaign creation processes. Your focus will be on establishing a clear test and learn roadmap that aligns with client goals. You will drive campaign optimization to ensure clients achieve their objectives within the first six months. As a critical success driver, you will work to prove the value of the Reddit platform to clients, helping them scale rapidly before transitioning them to the Same Store Growth Account Executive team. You will collaborate with various teams to ensure a seamless onboarding experience and provide ongoing support to clients as they navigate the platform. Your role will involve analyzing campaign performance and providing insights to clients to help them maximize their success on Reddit.

What we offer

Reddit offers a dynamic work environment where you can make a significant impact on client success. You will have the opportunity to work with a diverse range of clients and industries, gaining valuable experience in account management. The company is committed to fostering a culture of inclusivity and collaboration, ensuring that all employees feel valued and supported. You will have access to professional development opportunities to enhance your skills and advance your career. Reddit also provides a flexible work schedule, allowing you to balance your professional and personal life effectively. Join us in shaping the future of online communities and making a difference in the lives of our users.