Your reliable ride in the Middle East
Careem, a subsidiary of Uber, is a leading ride-hailing platform based in Dubai, United Arab Emirates. Founded in 2012, Careem operates in over 100 cities across 14 countries in the Middle East, North Africa, and South Asia, serving millions of customers. The company raised over $1 billion in fundin...
Careem offers competitive salaries, equity options, comprehensive health insurance, and generous paid time off. The company also supports remote work ...
Careem fosters a culture of innovation and adaptability, focusing on solving local transportation challenges. The company values diversity and inclusi...
Careem • Karachi, Pakistan; Lahore, Pakistan
Careem is seeking a Care Content Design Lead to shape communication and branding experiences across their Care department. You'll create engaging written and visual content for their multi-vertical super app services. This role requires creativity and expertise in content design and graphics.
You are a creative and detail-oriented Content & Graphics Designer with a strong background in developing compelling written and visual content. You have experience in shaping communication strategies and branding experiences, particularly in a customer-facing environment. Your skills in content writing, copy design, and graphics enable you to deliver engaging materials that resonate with both customers and internal teams. You understand the importance of clear and effective communication in enhancing user experience and are passionate about using your design skills to simplify and improve people's lives.
Experience in the tech industry or with super apps is a plus, as is familiarity with AI applications in content design. You are comfortable working in a fast-paced environment and can adapt your design approach based on user feedback and data-driven insights.
In this role, you will be responsible for developing and maintaining the App Help Centre, ensuring that users have access to clear and helpful information about Careem's services. You will collaborate with various teams to create training materials and branding content that supports the company's multi-vertical offerings, including food delivery, groceries, and payments. Your work will involve crafting engaging copy and designing graphics that enhance the user experience across all platforms. You will also be tasked with analyzing user feedback to continuously improve the content and ensure it meets the needs of Careem's diverse customer base.
Careem provides a flexible work environment, allowing you to work four days in the office and one day from home, with the option to work remotely from any country for 30 days a year. You will enjoy unlimited vacation days and access to healthcare benefits, including fitness reimbursements for health activities. Join a company that is committed to simplifying lives and building an inspiring organization, where your contributions will have a real impact on millions of users across the Middle East.
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