Specialist, Legal Operations

Who you are

You are a high-performing Legal Operations Specialist with a strong background in managing knowledge management programs. You thrive in a remote-first environment and are committed to fostering a culture of connection and inclusion. You understand the intricacies of legal operations and are eager to support initiatives that enhance efficiency and transparency within the legal team.

You possess excellent organizational skills and have experience in legal technology implementations. You are detail-oriented and capable of managing outside counsel billing and matter management effectively. Your ability to collaborate with various stakeholders makes you a valuable business partner within the organization.

Desirable

Experience with legal technology tools and a solid understanding of legal operations processes will set you apart. You are adaptable and open to learning new skills that will contribute to the success of the Legal Operations team.

What you'll do

In this role, you will manage and scale the knowledge management program across the Legal team, ensuring that all legal resources are organized and accessible. You will support the implementation of legal technology solutions that streamline operations and improve efficiency. Your responsibilities will include overseeing outside counsel billing processes and managing legal matters to ensure compliance and accuracy.

You will serve as a primary business partner for specific initiatives, collaborating closely with legal professionals to identify areas for improvement and implement best practices. Your role will involve analyzing data and metrics to assess the effectiveness of legal operations and making recommendations for enhancements.

You will also participate in cross-functional projects that require legal insights, providing guidance and support to ensure alignment with organizational goals. Your contributions will help shape the future of legal operations at Twilio, making a significant impact on the team's success.

What we offer

Twilio offers a remote-first work environment that prioritizes flexibility and work-life balance. You will be part of a vibrant team that values diversity and inclusion, allowing you to connect with colleagues from various backgrounds. The company is committed to your professional growth and development, providing opportunities to acquire new skills and experiences.

You will have access to resources and support that empower you to excel in your role. Twilio's culture encourages collaboration and innovation, making it an exciting place to work. Join us in revolutionizing how the world interacts through effective legal operations.