
Accelerating brand growth through strategic marketing
Darkroom is a growth marketing agency headquartered in Los Angeles, California, specializing in launching brands and accelerating their market presence. With a focus on Brand & Identity, Digital Products, Creative Production, and Growth Marketing, Darkroom has successfully partnered with various cli...
Darkroom offers competitive salaries, equity options, flexible remote work policies, and generous PTO to support work-life balance....
Darkroom fosters a culture of collaboration and creativity, encouraging team members to contribute ideas and take ownership of projects. The interdisc...

Darkroom • Barcelona
Darkroom is seeking a Senior Retention Marketing Manager to lead CRM strategies and enhance customer engagement. This role requires a blend of creativity and technical expertise in retention marketing.
You are a seasoned CRM strategist with over 5 years of experience in retention marketing, adept at crafting and executing strategies that enhance customer loyalty and engagement. Your creativity shines through in your ability to develop innovative marketing campaigns that resonate with diverse audiences. You possess a strong technical depth, enabling you to analyze data effectively and leverage insights to drive marketing decisions. You thrive in a fast-paced environment and are comfortable collaborating with cross-functional teams to achieve shared goals. Your understanding of the customer journey allows you to identify key touchpoints and optimize them for maximum impact. You are passionate about using technology to enhance marketing efforts and are always looking for ways to improve processes and outcomes.
In this role, you will lead the development and execution of retention marketing strategies that drive customer engagement and loyalty. You will analyze customer data to identify trends and insights, using this information to inform your marketing initiatives. Collaborating closely with the creative team, you will design and implement campaigns that resonate with customers at various stages of their journey. You will also work with the analytics team to measure the effectiveness of your strategies, making data-driven adjustments as necessary. Your role will involve managing relationships with key stakeholders, ensuring alignment on marketing goals and objectives. You will stay updated on industry trends and best practices, continuously seeking opportunities to innovate and enhance the customer experience. Additionally, you will mentor junior team members, sharing your expertise and fostering a culture of learning within the team.
At Darkroom, we offer a dynamic work environment where creativity and innovation are encouraged. You will have the opportunity to work with a talented team dedicated to redefining growth marketing. We provide competitive compensation and benefits, along with opportunities for professional development and career growth. Our culture values collaboration and inclusivity, ensuring that every team member feels valued and empowered to contribute to our mission. Join us in shaping the future of marketing and making a measurable impact across various industries.
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