Implementation Specialist, Bridge

Who you are

You have experience working with financial systems, online payments, or e-commerce platforms — you understand the nuances of integrating APIs and can effectively communicate technical concepts to developers. You are organized and detail-oriented, capable of managing multiple onboarding flows concurrently while ensuring a smooth activation experience for customers. You are comfortable with various code-level debugging and writing code, which allows you to assist developers in overcoming early-stage technical challenges. You thrive in collaborative environments, working closely with cross-functional teams to improve onboarding workflows and ensure high-quality handoffs. You possess strong problem-solving skills and are eager to contribute to the growth of the onboarding operation.

What you'll do

In this role, you will work directly with developers as they integrate with Bridge APIs, guiding them through the onboarding process and helping them go live successfully. You will play a key role in resolving early-stage technical challenges, ensuring a smooth activation experience, and accelerating time-to-value for our customers. You will collaborate across Product, Solutions Engineering, and Support teams to unblock customers and improve onboarding workflows. Your contributions will enhance areas such as workflow optimization, making the onboarding process more efficient and effective. You will also be responsible for delivering live technical training to users, ensuring they are well-equipped to utilize the APIs effectively. As part of a rapidly growing team, you will have the opportunity to shape the onboarding experience and contribute to the overall success of the Bridge team.

What we offer

At Stripe, you will be part of a mission-driven company that aims to increase the GDP of the internet. You will have the chance to work in a dynamic environment where your contributions directly impact the success of developers and businesses worldwide. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds. You will receive competitive compensation and benefits, along with opportunities for professional growth and development within the company.