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Amazon, headquartered in South Lake Union, Seattle, WA, is the world's largest online retailer and a leader in cloud computing through Amazon Web Services (AWS). With over 1.5 million employees globally, Amazon operates in various sectors, including AI with its Alexa devices and a vast marketplace k...
Amazon offers competitive salaries, stock options, generous PTO policies, and comprehensive health benefits. Employees also have access to a learning ...
Amazon's culture is driven by customer obsession and a focus on innovation. The company encourages employees to think big and move fast, fostering an ...
Amazon • Canton, Mississippi, USA
Amazon is hiring a Data Center Operations Manager to lead teams in hardware and network diagnostics and repairs. You'll manage day-to-day operations and ensure effective staffing and performance. This role requires strong knowledge in data centers and hardware repair.
You have extensive experience in data center operations, demonstrating strong leadership skills while managing diverse teams. Your background includes hands-on hardware and network diagnostics, allowing you to effectively prioritize and assign tasks to technicians. You possess excellent organizational skills and can communicate effectively with your team and other stakeholders. You thrive in a fast-paced environment and are willing to work on a night shift schedule to meet operational demands. Your ability to innovate solutions and create documentation is essential for success in this role. You are also committed to developing career paths for your employees and ensuring appropriate staffing levels through recruitment and training.
As a Data Center Operations Manager at Amazon, you will be operationally responsible for a data center, overseeing the performance of your team and ensuring efficient management of day-to-day operations. You will prioritize and assign trouble tickets to data center technicians and operators, ensuring that all operational KPIs are met. Your role will involve managing hardware logistics and queue management, as well as participating in site-level project work. You will act as a subject matter expert across all aspects of data center operations, providing guidance and support to your team. Additionally, you will be responsible for recruiting and training data technicians to maintain appropriate staffing levels. Your leadership will help foster a collaborative environment where team members can grow and succeed.
Amazon provides a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) matching program. You will have access to paid time off and parental leave, ensuring a healthy work-life balance. The company also offers mental health support and flexible spending accounts. With a competitive salary range of $70,700 to $123,600 annually, you will be rewarded for your contributions to the team. Join Amazon and be part of a company that values innovation and operational excellence in the data center space.
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