Data Center Technician , DCC Communities

Who you are

You are a motivated individual eager to start your career in technology, particularly in data center operations. You have a keen interest in hardware and network diagnostics, and you are ready to engage in physical repairs as needed. Your collaborative spirit allows you to work effectively with a diverse team of engineers and specialists, ensuring that the cloud infrastructure remains operational and efficient. You understand the importance of safety and security in a data center environment and are committed to upholding these standards. You are adaptable and willing to participate in an on-call rotation, ready to tackle challenges as they arise. You are excited about the opportunity to contribute to a team that supports millions of businesses worldwide.

Desirable

While not required, any prior experience or coursework related to hardware maintenance or network operations would be beneficial. Familiarity with AWS services or cloud infrastructure concepts would also be a plus, as it aligns with the core responsibilities of the role.

What you'll do

As a Data Center Technician at Amazon, you will play a critical role in maintaining the heartbeat of AWS's global cloud infrastructure. Your primary responsibilities will include performing in-depth hardware and network diagnostics to identify issues and executing physical repairs to ensure seamless operations. You will collaborate with a diverse team of software, hardware, and network engineers, as well as supply chain specialists and operations managers, to deliver the highest standards of service. You will be involved in troubleshooting and resolving technical issues, ensuring that all equipment operates at optimal levels. Your role will also require you to participate in an on-call rotation, responding to urgent issues that may arise outside of regular working hours. You will contribute to maintaining safety and security protocols within the data center, ensuring that all operations comply with industry standards. Your work will directly impact the reliability of AWS services, supporting millions of customers around the globe.

What we offer

Amazon provides a comprehensive benefits package that includes medical, dental, and vision insurance, as well as a 401(k) matching program. You will also enjoy paid time off and parental leave, allowing for a healthy work-life balance. The company fosters an inclusive culture that welcomes bold ideas and empowers you to take ownership of your work. You will have the opportunity to grow your skills and advance your career within a leading technology company. The hourly pay for this position ranges from $29.00 to $52.00, reflecting the value of your contributions to the team.