Food Experience Manager

Who you are

You have over 8 years of leadership experience in building and scaling complex, customer-facing operations, particularly in the food & beverage, high-end retail, or tech industries. Your background includes direct experience in concept development and multi-unit operations, showcasing your ability to scale a service-oriented business effectively. You have demonstrable experience managing a P&L and using data to drive business decisions, ensuring that your strategies are both effective and financially sound.

You are a strategic thinker who thrives in a collaborative environment, capable of working across various teams to achieve common goals. Your leadership style fosters a culture of innovation and accountability, empowering your team to excel in their roles. You understand the importance of aligning operational strategies with the broader mission of the organization, and you are passionate about creating inspiring and comfortable spaces that reflect the company’s values.

Desirable

Experience in managing food programs on a global scale is a plus, as is familiarity with vendor management and feedback systems. You are adept at navigating complex operational challenges and have a proven track record of building successful programs that enhance employee experience and satisfaction.

What you'll do

As a Food Experience Manager at Stripe, you will take the lead in designing, building, and documenting global food programs that resonate with Stripe’s culture. Your role will involve collaborating with various teams to ensure that food offerings are not only safe and compliant but also aligned with the company’s food philosophy. You will be responsible for vendor management, ensuring that all food services meet the high standards expected by Stripe employees worldwide.

You will work closely with the Global Head of Food to develop strategies that enhance the overall food experience for employees. This includes gathering feedback from team members to continuously improve food offerings and operational efficiency. You will also play a key role in performance management, analyzing data to drive decisions that impact the food programs positively.

Your leadership will be crucial in fostering a cohesive team environment, where collaboration and communication are prioritized. You will be expected to lead initiatives that promote a culture of health and wellness through food, ensuring that all employees feel valued and supported in their dining experiences.

What we offer

At Stripe, you will have the opportunity to make a significant impact on the employee experience through innovative food programs. You will work in a dynamic environment that values creativity and collaboration, with the chance to influence the direction of food services globally. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds. Join us in our mission to increase the GDP of the internet while doing meaningful work that enhances the lives of our employees.