The digital bank that makes money work for you
Monzo is a digital-only bank headquartered in the City of London, UK, serving over 6 million active users with a full suite of banking services, including current accounts, savings accounts, and a buy-now-pay-later option. The company has raised $1.9 billion in funding and continues to expand its of...
Monzo offers flexible working hours, a £1,000 annual learning budget, and 24 days of holiday plus bank holidays. Employees benefit from paid sick leav...
Monzo fosters a culture of innovation and agility, leveraging new technologies to provide a seamless banking experience. As a challenger bank, it prio...
Monzo • Cardiff, London or Remote (UK)
Monzo is seeking a Senior Credit Analyst for their Financial Health team to support customers in tackling financial challenges. This role focuses on providing thoughtful support and practical options to those in need. Experience in financial analysis is essential.
You have a strong background in financial analysis, ideally with experience in credit assessment and customer support. You understand the importance of providing thoughtful support to customers facing financial difficulties and are committed to making a positive impact in their lives. You possess excellent analytical skills and can interpret complex financial data to inform decision-making. Your communication skills enable you to convey financial concepts clearly and empathetically to customers. You thrive in a collaborative environment and are eager to work with a team that shares a mission of improving financial health for all. You are adaptable and open to learning new approaches to financial services, ensuring that you stay aligned with Monzo's innovative practices.
Experience in the fintech sector or with digital banking solutions would be a plus. Familiarity with data analysis tools and methodologies can enhance your contributions to the team. A passion for financial education and helping others navigate their financial journeys is highly valued.
As a Senior Credit Analyst at Monzo, you will play a crucial role in supporting our Financial Health team. You will analyze customer financial situations and provide tailored advice and solutions to help them manage their credit effectively. Your insights will guide the development of new initiatives aimed at enhancing our customers' financial well-being. You will collaborate closely with cross-functional teams to ensure that our products and services meet the needs of our customers. Your work will involve assessing credit applications, conducting risk assessments, and developing strategies to improve customer outcomes. You will also contribute to the ongoing improvement of our processes and systems, ensuring that we remain at the forefront of the industry.
Monzo offers a competitive salary range of £76,500 to £103,500, along with options and benefits that support your well-being and professional growth. You will be part of a dynamic team that values innovation and collaboration, working towards a common goal of transforming the banking experience for our customers. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential of diverse backgrounds and perspectives to drive our mission forward.
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