Specialist Client Services Project Manager (AI)

Who you are

You have a strong background in project management, with experience overseeing multiple projects and initiatives that support strategic goals. You excel in building and managing client relationships, ensuring successful project execution, and adhering to quality standards. Your hands-on approach to mentoring staff fosters a learning and growth environment, and you are adept at transforming business requirements into creative solutions. You are skilled in preparing project status reports and presentations to keep stakeholders informed of project status and issues. You handle customer escalations effectively and provide corrective action plans as needed.

What you'll do

In this role, you will be responsible for the overall management of projects throughout their lifecycle, including requirements definition, business analysis, design, implementation, testing, and deployment. You will manage all project tasks, including schedules, budgets, and resources, to ensure that quality solutions are delivered within time and cost constraints. You will actively engage with cross-functional teams to ensure on-time completion of projects and maintain communication with customers and internal team members. Your role will involve preparing project status reports and presentations to keep management and stakeholders informed. You will also handle customer escalations and develop corrective action plans to address any issues that arise.

What we offer

At NICE, we pride ourselves on being ambitious and game changers in the industry. We offer a dynamic work environment where you can challenge your limits and grow your career. You will be part of a diverse team that values collaboration and innovation. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential of every individual to contribute to our success.