Head of Research

Who you are

You are a strategic thinker with a proven track record in research leadership — you understand the nuances of market dynamics and can translate complex human stories into actionable insights. You have experience in building and leading research teams, fostering a culture of curiosity and innovation. Your ability to engage with diverse communities allows you to gather valuable insights that drive product development and strategic initiatives. You are comfortable navigating ambiguity and thrive in environments where you can influence decision-making at the highest levels. You possess excellent communication skills, enabling you to articulate research findings to stakeholders effectively. You are passionate about understanding operational realities and how they impact business strategies.

What you'll do

In this role, you will build and lead a research function that goes beyond traditional market research — you will dive deep into the human stories that define our business across diverse markets. Your insights will directly shape our strategy and product development, ensuring that we remain aligned with community needs. You will collaborate closely with cross-functional teams, including product development and marketing, to ensure that research findings are integrated into our strategic initiatives. You will be responsible for designing and implementing research methodologies that yield actionable insights, and you will mentor your team to foster their professional growth. You will also engage with community members to understand their experiences and perspectives, translating these into strategic recommendations. Your leadership will be crucial in establishing a research culture that values data-driven decision-making and community engagement.

What we offer

At Lalamove, we offer a dynamic work environment where your contributions will have a direct impact on our global mission. You will have the opportunity to shape the future of our research function and influence key business decisions. We value innovation and encourage our team members to think creatively and challenge the status quo. You will work alongside a passionate team dedicated to making a difference in the logistics industry. We provide competitive compensation and benefits, along with opportunities for professional development and growth within the company. Join us in our mission to redefine logistics and community engagement.