On-demand insurance for freelancers and small businesses
Thimble is revolutionizing the insurance landscape for freelancers and small businesses with its on-demand platform that offers instant coverage. Founded by Jay Bregman, Thimble has raised $28.9 million in funding, including a $22 million Series A from AXA Venture Partners and Slow Ventures. Headqua...
Thimble offers 23 days of PTO plus company-wide holidays, comprehensive health, vision, and dental coverage, and a choice of Mac or PC. Employees enjo...
Thimble's culture is centered around agility and responsiveness, enabling quick access to insurance solutions tailored for the gig economy. The compan...
Thimble • United States
Thimble is seeking a P&C Licensed Broker Success Associate to support small business customers and agents in navigating insurance solutions. This role requires excellent communication and organizational skills.
You are a highly organized and professional individual with excellent communication and interpersonal skills. You thrive in a fast-paced environment and can manage multiple projects simultaneously. You are eager to learn and quickly understand the company's products and services, ensuring that you can effectively assist customers and brokers alike. Your attention to detail is paramount, as you will be responsible for ensuring that all interactions are precise and compliant with industry standards. You are a team player who values collaboration and is committed to contributing to the success of your colleagues and the company as a whole.
In this role, you will be the first point of contact for small business customers and brokers seeking insurance solutions. You will guide them through the process of obtaining coverage, ensuring they understand their options and the benefits of each. You will work closely with the sales and operations teams to streamline processes and improve customer satisfaction. Your responsibilities will include managing inquiries, providing support during the application process, and following up with clients to ensure their needs are met. You will also assist in maintaining accurate records and documentation related to customer interactions and policy details. As you grow in your role, you will have opportunities to contribute to process improvements and share insights that can enhance the customer experience.
Thimble offers a unique culture built around innovation and creativity, where you can thrive and grow in your career. You will be part of a dynamic team that values collaboration and continuous learning. We provide opportunities for professional development and encourage you to take ownership of your role. Additionally, you will enjoy benefits such as flexible working hours and a supportive work environment that prioritizes employee well-being. Join us in making a difference for small businesses across the United States.
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