Empowering professionals with advanced 3D printing technology
Formlabs, headquartered in Somerville, MA, is a leading provider of professional 3D printers, specializing in stereolithography (SLA) and selective laser sintering (SLS) technologies. Since its founding in 2011 by MIT alumni, Formlabs has sold over 100,000 printers to major companies like Coca-Cola ...
Employees at Formlabs enjoy competitive salaries, equity options, generous PTO policies, and a flexible remote work policy. The company also offers a ...
Formlabs fosters a culture of innovation and engineering excellence, driven by a commitment to serve professionals in the 3D printing market. The comp...
Formlabs • Frankfurt or Berlin
Formlabs is hiring a Field Service Technician to be the primary technical point of contact across the DACH region. You'll be responsible for equipment installation, user training, and customer support. This role requires travel and hands-on technical skills.
You are a hands-on technician with a passion for 3D printing technology and a desire to empower customers. You thrive in a role that requires travel and enjoy engaging with clients to ensure they have the best experience with their equipment. You are adaptable and ready to tackle challenges on-site, ensuring that installations and training sessions run smoothly. You understand the importance of customer satisfaction and are committed to providing exceptional service. You may not have every qualification listed, but your enthusiasm for learning and growing in the field makes you a great fit for this role.
As a Field Service Technician at Formlabs, you will travel extensively to customer sites, where you will unpack, install, and calibrate new 3D printing systems. Your role will involve conducting structured on-site training sessions for both new and existing customers, teaching them how to operate the machinery and perform basic maintenance. You will also be responsible for delivering live product demonstrations to inspire confidence in the technology. Your hands-on approach will empower customers to utilize the equipment effectively, enhancing their overall experience with Formlabs products. You will be the face of the company in the DACH region, ensuring that customers receive the support they need throughout the lifecycle of their equipment.
At Formlabs, you will be part of a team that is dedicated to changing how the world creates. We offer a collaborative environment where innovation thrives, and you will have the opportunity to work with cutting-edge technology. We value diversity and encourage you to apply even if you don't meet every requirement. Join us in shaping the future of fabrication and making a meaningful impact in the 3D printing industry.
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