The Multi-Channel Fulfillment (MCF) team is seeking a Principal Product Manager – Technical to incubate and lead new strategic fulfillment initiatives for MCF. As part of the Shipping & Delivery organization within MCF, you will explore, validate, and launch new fulfillment capabilities that go beyond the core offering - ranging from sustainability programs, defining MCF B2B offering, expansion of fulfillment capabilities for non-sortable items, international cross-border shipments, etc.
In this highly visible and entrepreneurial role, you will define product vision, write PRFAQs, develop business cases, and lead cross-functional teams to de-risk and scale new fulfillment models. You will work backwards from merchant needs and emerging market trends to define what a long-term differentiated MCF offering could look like - one that meets the evolving needs of high-value merchants while unlocking new revenue and cost-saving opportunities for Amazon.
You will partner closely with engineering, operations, finance and other product teams across Amazon’s global supply chain. You should be comfortable working in ambiguity, willing to go deep into operational details, and capable of influencing senior stakeholders across orgs.
* Own the long-term product strategy and roadmap for a portfolio of new initiatives in fulfillment (e.g., Sustainability, Cross-Border Fulfillment, Non-Sortable).
* Develop and launch scalable product solutions that address known merchant pain points or emerging regulatory and market shifts.
* Define and measure success through KPIs, merchant adoption, cost-to-serve, and environmental impact (where applicable).
* Drive technical product development in partnership with engineering teams and ensure early MVPs are designed to scale.
* Represent MCF’s strategic initiatives in senior leadership forums, PRFAQs, and OP plans.
* Build mechanisms to evaluate early-stage opportunities and sunset underperforming initiatives when needed.
Key job responsibilities
Own the long-term product strategy and roadmap for a portfolio of new initiatives in fulfillment (e.g., Sustainability, Cross-Border Fulfillment, Non-Sortable).
Develop and launch scalable product solutions that address known merchant pain points or emerging regulatory and market shifts.
Define and measure success through KPIs, merchant adoption, cost-to-serve, and environmental impact (where applicable).
Drive technical product development in partnership with engineering teams and ensure early MVPs are designed to scale.
Represent MCF’s strategic initiatives in senior leadership forums, PRFAQs, and OP plans.
Build mechanisms to evaluate early-stage opportunities and sunset underperforming initiatives when needed.- 7+ years of technical product or program management experience
- Bachelor's degree
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product
- Experience technical product management- Experience in project management methodologies, business analysis, or process improvement
- Domain expertise in supply chain, fulfillment, transportation or last‑mile logistics.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $161,900/year in our lowest geographic market up to $279,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit
https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
