Principal Software Engineering Manager

Who you are

You are a hands-on Engineering Manager with a passion for building foundational systems at massive scale — you thrive at the intersection of distributed systems, machine learning, and product feedback intelligence. With a strong technical background, you understand the complexities of modern architecture and are eager to push the boundaries of what AI can achieve in real-world applications. You have experience leading high-impact engineering teams and are committed to fostering a culture of innovation and collaboration.

You possess deep expertise in machine learning and signal processing — you have successfully delivered scalable AI systems that handle large volumes of data and provide actionable insights. Your ability to modernize architecture for resiliency and low-latency workloads is complemented by your skills in managing teams and driving projects to completion. You are a culture builder who values diversity and inclusion, ensuring that every team member feels empowered to contribute.

What you'll do

In this role, you will lead and grow a high-impact engineering pod dedicated to delivering a world-class, trustworthy AI-powered feedback and sentiment data platform. You will be responsible for modernizing the architecture to ensure scalability, resiliency, and low-latency AI inference workloads. Your leadership will guide engineers in developing massively scalable AI and data systems that unlock compounding value across Microsoft.

You will collaborate closely with cross-functional teams to define project goals and deliverables, ensuring that the platform meets the needs of hundreds of Microsoft products across various environments, including web, mobile, Windows, and Mac. Your role will involve overseeing the entire development lifecycle, from ideation to deployment, while maintaining a focus on quality and performance.

You will also play a key role in shaping the technical direction of the team, mentoring engineers, and fostering a culture of continuous improvement. By leveraging your expertise in machine learning and distributed systems, you will help drive innovation and ensure that the platform remains at the forefront of AI technology.

What we offer

At Microsoft, you will be part of a dynamic team that is committed to building impactful technology that enhances customer experiences. We offer competitive compensation and benefits, along with opportunities for professional growth and development. You will work in an inclusive environment that values diverse perspectives and encourages collaboration. Join us in shaping the future of AI and customer feedback intelligence.