Account Manager, EMEA (French Speaking)

Who you are

You have a proven track record in account management, ideally with experience in client success roles. You understand the importance of building strong relationships with clients and are skilled at identifying their needs to provide tailored solutions. Your communication skills are top-notch, allowing you to convey complex ideas clearly and effectively. You are detail-oriented and organized, ensuring that all deliverables are met on time and to a high standard. You thrive in a collaborative environment and enjoy working with cross-functional teams to drive client satisfaction. You are fluent in French, which enables you to engage effectively with French-speaking clients and stakeholders.

Desirable

Experience in the tech or retail industry would be a plus, as would familiarity with user-generated content and digital marketing strategies. A background in data analysis can help you track campaign performance and derive insights to improve client outcomes. You are proactive and take initiative in your role, always looking for ways to enhance the client experience and drive results.

What you'll do

As an Account Manager at Bazaarvoice, you will be responsible for managing a portfolio of core clients, ensuring their needs are met and that they receive exceptional service. You will develop and execute strategies tailored to each client, focusing on achieving their specific goals and KPIs. You will track campaign performance closely, analyzing metrics such as engagement rates and impressions to assess success and identify areas for improvement. Your role will involve regular communication with clients, providing updates on campaign progress and addressing any concerns they may have. You will collaborate with internal teams to ensure that all deliverables are executed flawlessly and that clients are satisfied with the results. You will also identify opportunities for upselling additional services to enhance client relationships and drive revenue growth.

What we offer

Bazaarvoice offers a dynamic work environment where you can grow your career while making a significant impact on our clients' success. You will be part of a supportive team that values collaboration and innovation. We provide competitive compensation and benefits, along with opportunities for professional development and advancement within the company. Join us in our mission to create smarter shopping experiences and help brands connect with consumers in meaningful ways.