Senior Platform Engineer (Jira Expert)

Why Verifone

For more than 30 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide.

Verifone has a diverse, dynamic and fast paced work environment in which employees are focused on results and have opportunities to excel. We take pride in the fact that we work with leading retailers, merchants, banks, and third-party partners to invent and deliver innovative payments solution around the world. We strive for excellence in our products and services and are obsessed with customer happiness. Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it’s developing the next platform of secure payment systems or searching for new ways to bring electronic payments to new markets, the team at Verifone is dedicated to the success of our customers, partners and investors. It is this passion for innovation that drives each one of our employees for personal and professional success.

About the role

Provide enterprise-wide support by administering Atlassian tools, managing ServiceNow–Jira migrations, optimizing systems, automating processes, ensuring security compliance, and collaborating with DevOps for stable, efficient pre-production environments.

What you’ll do:

• Provide support for internal users across enterprise tools.
• Administer and configure the Atlassian suite (Jira, Confluence, Bitbucket, etc.), security tools, and other Verifone applications, including workflows, permissions, automation, and integrations.
• Lead and support ServiceNow to Jira migration projects, ensuring smooth data, workflow, and process transitions.
• Support pre-production environments and collaborate closely with DevOps and Engineering teams.
• Monitor system performance, application health, and integrations to ensure stability.
• Identify opportunities for process optimization and drive system improvements.
• Develop and implement automation solutions to reduce manual effort and remove bottlenecks.
• Ensure adherence to security standards, licensing requirements, and audit obligations.
• Create and deliver training, documentation, and best practices to end users.
• Manage Black Duck (SCA) and Polaris (SAST), ensuring seamless integration with CI/CD pipelines for vulnerability detection and license compliance.

 What qualifications will you need to be successful?

• Atlassian (Jira, Confluence): Advanced administration, customization, system integration, and migration from ServiceNow to Jira.
• Black Duck & Polaris: Expertise in vulnerability management, compliance scanning, and CI/CD integration.
• Scripting & Development: Strong in Python, Groovy, and C# for automation and reporting.
• DevOps & Cloud: Hands-on with CI/CD (Jenkins), containerization (Docker, Kubernetes), and exposure to AWS/Azure (preferred).
• System Administration: Skilled in Linux and Windows environments, including upgrades, patching, and performance monitoring.
• Observability Tools (advantage): Familiarity with New Relic, ELK, Zabbix, and Grafana.
• Soft Skills: Strong problem-solving abilities, customer-centric mindset, attention to detail, and excellent communication skills.

Our commitment

Verifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Verifone is also committed to compliance with all fair employment practices regarding citizenship and immigration status.