The Corp Auto Claims Management & Operations group within Amazon’s Global Risk Management & Claims team is seeking a motivated and experienced Principal Risk Manager. The ideal candidate will be familiar with insurance and claims programs, have a history of success in process improvement, have experience in vendor lifecycle management, and understand institutional program design and implementation. They will support a growing and evolving insurance program, partnering with key stakeholders to identify business challenges and develop creative, often novel, solutions. They will use data and metrics to propose program enhancements and modify standards as needed to improve our ability to scale. They will be comfortable presenting issues and proposed solutions to all levels of leadership through superior written and verbal communication skills.
Key job responsibilities
• Manage all aspects of vendor relationships, from process implementation to performance evaluation and improvement.
• Support document management and compliance.
• Partner with stakeholders to create and manage compliance controls.
• Clearly define and uphold performance standards based on organizational and team goals.
• Identify opportunities for improvements across the entire auto claims program and all lines of business.
• Effectively communicate recommended risk mitigation strategies and program/process improvements to cross-functional and internal leadership teams.
A day in the life
In this role, the Principal Risk Manager will use their expertise in liability, excellent analytical skills, and business acumen to deliver results. They will obsess over our customers (internal and external) and will work backward from the stakeholder needs to create best-in-class processes. They are a trusted partner to our external partners and internal business operations and will leverage those trusting relationships to create excellent outcomes.- Bachelor's degree
- 5+ years of program management experience in insurance and claims programs
- 10+ years of compliance audit or Risk Management experience
- Project Management Professional (PMP) or equivalent certification
- Experience leveraging technology and implementing lean principles / Six Sigma methodologies to drive process improvements or equivalent
- Master's degree or equivalent
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $129,800/year in our lowest geographic market up to $214,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit
https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
