Outpatient Program Specialist

Who you are

As an Outpatient Program Specialist, you will play a crucial role in overseeing and ensuring the success of quality improvement initiatives. You have a strong background in managing programs related to chronic disease management and behavioral health, demonstrating your ability to drive positive outcomes in these areas. Your experience includes working with data reporting initiatives, allowing you to effectively analyze and communicate results to stakeholders. You are detail-oriented and possess excellent organizational skills, enabling you to manage multiple projects simultaneously while maintaining a focus on quality and compliance.

You thrive in a collaborative environment and are skilled at building relationships with various stakeholders, including healthcare providers and community organizations. Your ability to communicate effectively and advocate for program needs is essential in this role. You are adaptable and open to feedback, continuously seeking ways to improve processes and outcomes. You understand the importance of data-driven decision-making and are committed to using evidence to guide your work.

Desirable

While not required, experience in healthcare program management or quality improvement initiatives would be a plus. Familiarity with chronic disease management protocols and behavioral health practices can enhance your effectiveness in this role. Additionally, having a background in data analysis or reporting tools can further support your contributions to the team.

What you'll do

In your role as an Outpatient Program Specialist, you will oversee quality improvement initiatives across our region, focusing on chronic disease management and behavioral health. You will be responsible for developing and implementing strategies that enhance program effectiveness and ensure compliance with relevant standards. Your work will involve collaborating with healthcare providers to identify areas for improvement and implementing best practices to achieve desired outcomes.

You will also be tasked with monitoring program performance through data collection and analysis, allowing you to identify trends and make informed recommendations for enhancements. Regular reporting on program metrics will be a key part of your responsibilities, ensuring that stakeholders are informed of progress and challenges. You will facilitate training sessions and workshops to educate staff and partners on quality improvement methodologies and tools.

Your role will require you to stay updated on industry trends and best practices in chronic disease management and behavioral health, ensuring that our initiatives remain relevant and effective. You will work closely with internal teams to align program goals with organizational objectives, fostering a culture of continuous improvement.

What we offer

Telligen offers a supportive work environment that values collaboration and innovation. As an Outpatient Program Specialist, you will have the opportunity to make a meaningful impact on the health and well-being of individuals in our community. We provide resources and training to help you succeed in your role and advance your career. Our remote work policy allows for flexibility, enabling you to balance your professional and personal commitments effectively. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.