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Home›Jobs›Basis AI›Narratives & Communications Lead
Basis AI

About Basis AI

Streamlining customer success with AI-driven insights

🏢 Tech👥 11-50📅 Founded 2023📍 New York City, New York, United States

Key Highlights

  • Headquartered in New York City, NY
  • Serves B2B companies like HubSpot and Salesforce
  • Focus on automating customer reference management
  • Flexible PTO and remote work options available

Basis AI, headquartered in New York City, offers an AI-driven platform that automates customer reference and testimonial management for B2B companies. By integrating with CRM systems, Basis AI helps businesses like HubSpot and Salesforce streamline the collection of customer success stories, enhanci...

🎁 Benefits

Basis AI offers competitive salaries, equity options, flexible PTO, and a remote work policy to support work-life balance. Employees also benefit from...

🌟 Culture

Basis AI fosters a culture of innovation and collaboration, emphasizing data-driven decision-making and a commitment to leveraging AI technology for r...

🌐 Website💼 LinkedInAll 16 jobs →
Basis AI

Narratives & Communications Lead

Basis AI • New York Office

Posted 4 months ago🏛️ On-SiteCommunications manager📍 New york
Apply Now →

Job Description

About Basis

Basis equips accountants with a team of AI agents to take on real workflows.

We have hit product-market fit, have more demand than we can meet, and just raised $34m to scale at a speed that meets this moment.

Built in New York City. Read more about Basis here.

About the role

We’re looking for someone to tell the story of Basis, the company.

You'll define how the world sees Basis. We're creating new categories at the intersection of AI and accounting, which means there's no playbook to follow. You'll establish our voice and figure out the stories we’re uniquely positioned to tell.

We like to write publicly (see here, here, and here) but we don’t do it nearly often enough. We need a Narratives & Comms lead who will change that, crafting a company narrative that stands out - especially to best-in-class ML/eng talent.

We want to be a generational company and need a brand that reflects that.

📍 Location: NYC, Flatiron office. In-person team.

What makes Basis special? (i.e., your narrative toolkit)

Frontier of applied AI

We’re building at the frontier of applied AI, and we’re one of the few application layer companies whose agents are actually deployed into firms, doing real work. Basis is leading the charge in converting raw model intelligence into economic productivity.
Few startups are doing this at all; none are doing it in an industry as critical as accounting.

Centrality of accounting

Accounting is the grammar of our financial economy. It is how the complexity of the real world is compressed into legible financial data, which individuals and firms use to make decisions. The quality of accounting directly impacts the overall quality of economic decision making.

Working in the real economy

By vastly improving the quality of accounting, we want to arm individuals and firms with more robust, real-time financial data, and create a world where better decisions are made.

Right now, that means arming accountants with teams of agents that take on their most laborious/manual tasks, guiding them towards a real-time close, and unlocking insights that would have otherwise remained hidden.

In the future, it could mean ushering in a world where there is a 1000x increase in accounting, and a commensurate increase in the quality of decision making.

What we look for

  • Excellent writer: Crafts compelling narratives and writes extraordinarily well. Ideally has a corpus of public writing.

  • First principles reasoner: Able to break complex technical problems down into fundamental components and communicate them clearly.

  • Understands the zeitgeist: Knows what best-in-class engineers/technologists think, read, care about, etc. Likely active on X and/or Substack.

  • Taste and judgment: Feels what resonates and what falls flat, can distinguish between authentic versus packaged messaging.

  • All-in: This is not a 9-5, we have a massive opportunity ahead of us and are looking to further accelerate our velocity. We are optimizing for the best folks and happy to compensate generously

Why Join Basis?


We offer a competitive and thoughtful benefits package designed to support your physical, mental, and financial well-being:

  • Health & Wellness: Premium Medical, Dental, and Vision coverage; Life Insurance; and 6 coaching & 6 therapy sessions through Spring Health.

  • Flexibility: Unlimited PTO + 12 paid company holidays.

  • In-Office Perks: Daily meal stipends, a fully stocked kitchen, and $300 toward your custom desk setup.

  • Financial Benefits: Pre-tax commuter benefits and 401(k) retirement plan

  • Team Culture: Monthly office activities and frequent optional team happy hours.

Interested in this role?

Apply now or save it for later. Get alerts for similar jobs at Basis AI.

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