Content Quality Project Manager (They/She/He)

Who you are

You have a strong background in project management, ideally with experience in content quality or operational excellence. You thrive in collaborative environments and are passionate about driving initiatives that enhance user experience and product quality. Your ability to manage cross-functional teams and communicate effectively is key to your success in this role. You are adaptable and ready to take on challenges that push you beyond your comfort zone. You value inclusivity and bring your authentic self to work, fostering an environment where everyone feels heard.

Desirable

Experience in the tech or app industry is a plus, as is familiarity with AI tools and content moderation processes. You have a keen eye for detail and understand the importance of high-quality content in enhancing user engagement and satisfaction.

What you'll do

As a Content Quality Project Manager at Glovo, you will oversee the full content quality pipeline, ensuring that image and product descriptions meet high standards across all markets. You will drive global initiatives aimed at improving menu quality, collaborating closely with Product, Data, and local Operations teams. Your role will involve managing the implementation of global tools and AI partnerships to streamline content moderation processes. You will also be responsible for process governance, ensuring that best practices are followed across all teams involved in content quality.

You will lead cross-functional projects that require coordination between various stakeholders, ensuring that everyone is aligned on objectives and timelines. Your ability to analyze data and derive insights will be crucial in identifying areas for improvement and implementing effective solutions. You will also play a key role in fostering a culture of quality and excellence within the organization, encouraging team members to prioritize content quality in their daily work.

What we offer

At Glovo, you will be part of a vibrant and inclusive culture that values talent and ambition. We offer opportunities for career development and growth, encouraging you to stretch yourself and take on new challenges. You will work in a fast-paced environment where your contributions will have a direct impact on millions of users. Join us in revolutionizing the way people connect with their everyday needs and be part of a mission-driven team that is committed to making a difference.