Client Engagement Partner - Retail

Who you are

You have a proven track record in managing executive relationships and driving profitable growth — your experience in the retail industry has equipped you with the insights needed to engage effectively with C-Level Executives. You understand the importance of blending AI, data, and intelligence to transform business processes, and you are passionate about helping customers realize value through innovative solutions.

Your ability to lead extensive teams of experts is complemented by your strong communication skills — you excel at fostering collaboration across cross-functional teams to drive measurable business impact. You are a strategic thinker who can define long-term visions and mobilize resources effectively to achieve customer success.

You thrive in a fast-paced environment and are comfortable navigating complex challenges — your experience in the SaaS industry has prepared you to champion transformational initiatives that maximize value for customers. You are committed to continuous learning and innovation, always seeking ways to enhance the customer experience and drive business transformation.

Desirable

Experience in a similar role within a SaaS company is a plus — familiarity with process intelligence technology will give you an edge in understanding customer needs and expectations. A background in data-driven decision-making and business transformation initiatives will further enhance your ability to succeed in this role.

What you'll do

As a Client Engagement Partner at Celonis, you will spearhead the mission of data-driven business transformation with our most strategic customers in the retail sector. You will act as the trusted advisor for these customers, engaging with C-Level Executives to collaboratively define their long-term vision for utilizing Celonis to transform their business processes. Your role will involve leading extensive teams of Celonis experts to ensure customer success and satisfaction throughout their journey with our platform.

You will drive measurable business impact across various processes and industries, leveraging your expertise to accelerate the adoption of our platform. By fostering innovation and strategic change, you will champion transformational initiatives that maximize value for both Celonis and our customers. Your ability to blend technical knowledge with business acumen will be crucial in navigating complex customer environments and delivering impactful solutions.

What we offer

At Celonis, we believe in unlocking productivity through innovative technology and data-driven insights. You will be part of a dynamic team that is committed to driving business transformation and delivering exceptional value to our customers. We offer a collaborative work environment where your contributions will directly impact our growth strategy and customer success.

Join us in our mission to revolutionize the way businesses operate — your expertise will play a vital role in shaping the future of process intelligence technology. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.