Senior Principal Account Manager, Key Accounts

Who you are

You are a highly strategic, results-oriented sales professional with extensive experience in managing key accounts. With a proven track record in software sales, you thrive in a consultative, customer-centric sales culture. You are prepared to go above and beyond for the betterment of your customers, ensuring their needs are met and exceeded. Your ability to build and maintain strong relationships with executive stakeholders is a key asset in your role. You understand the importance of aligning customer goals with business objectives, and you are adept at navigating complex sales processes.

Desirable

Experience in the IT infrastructure and security management sector is a plus, as is familiarity with Managed Service Providers (MSPs). You have a deep understanding of the challenges faced by organizations in managing and securing their IT environments. Your ability to leverage technology to drive business outcomes will set you apart in this role.

What you'll do

In this role, you will own Kaseya’s most strategic customer relationships, ensuring that clients receive the highest level of service and support. You will work closely with cross-functional teams to deliver tailored solutions that meet the unique needs of each customer. Your responsibilities will include developing account strategies, identifying growth opportunities, and driving customer satisfaction. You will be expected to engage with customers at all levels, from operational teams to C-suite executives, to ensure alignment and foster long-term partnerships.

You will also be responsible for tracking account performance and reporting on key metrics to internal stakeholders. Your insights will help shape Kaseya’s approach to customer engagement and service delivery. As a senior individual contributor, you will have the opportunity to influence the direction of the sales strategy and contribute to the overall success of the organization.

What we offer

Kaseya offers a dynamic work environment where you can make a significant impact on the success of our customers and the company. We provide competitive compensation and benefits, along with opportunities for professional growth and development. You will be part of a team that values collaboration, innovation, and a customer-first mindset. Join us and be part of a company that is changing lives through technology.