Product Support Representative

Who you are

You are a motivated individual eager to contribute to the electronic payment technology industry. You possess strong communication skills and a customer-centric mindset, ensuring that customer happiness is at the forefront of your work. You are adaptable and ready to engage with diverse stakeholders, including retailers, merchants, and banks, to understand their needs and provide effective solutions. Your ability to work in a fast-paced environment will help you thrive in this role, as you will be involved in defining product strategies and roadmaps.

Desirable

Experience in customer support or product management is a plus, as it will enhance your ability to influence product development effectively. Familiarity with payment solutions or electronic payment systems will give you an edge in understanding the market dynamics and customer expectations.

What you'll do

As a Product Support Representative at Verifone, you will take ownership of product strategy and roadmap for a diverse portfolio of payment solutions. You will engage directly with strategic customers, gathering feedback and insights that will influence product development. Your role will involve collaborating with cross-functional teams to ensure that the products meet customer needs and align with market trends. You will also be responsible for providing support and guidance to customers, helping them navigate the features and benefits of Verifone's products. Your contributions will play a crucial role in enhancing customer satisfaction and driving the success of Verifone's offerings in Mexico and Central America.

What we offer

Verifone provides a dynamic work environment where you can excel and grow professionally. You will have the opportunity to work with leading retailers and partners in the electronic payment industry, contributing to innovative solutions that shape the future of payments. We value diversity and inclusion, ensuring that all employees feel respected and valued. Join us at Verifone, where your passion for customer success and innovation will be recognized and rewarded.