Director, Deal Desk

Who you are

You are a strategic and inclusive leader with deep expertise in deal desk operations and revenue management. You have a proven track record of managing high-performing teams and driving sales effectiveness through innovative processes. Your experience includes identifying automation opportunities to improve consistency and reduce manual effort, ensuring that your team operates at peak efficiency. You are skilled in delivering actionable insights through reporting and analytics, which support departmental decision-making and align with broader business goals. You thrive in a collaborative environment, partnering cross-functionally to ensure alignment, compliance, and continuous improvement across the organization. You are committed to mentoring and developing talent, fostering a culture of accountability and growth within your team. Your leadership will shape the systems, culture, and performance of the Deal Desk function, ensuring it scales effectively to meet enterprise goals.

What you'll do

As the Director of Deal Desk, you will lead the design and execution of scalable deal desk processes that drive sales effectiveness and operational efficiency. You will manage a high-performing team responsible for quoting, deal structuring, contracting, discount approvals, and order processing. Your role will involve identifying and implementing automation opportunities to improve consistency and reduce manual effort, ensuring that your team can focus on high-value tasks. You will deliver actionable insights through reporting and analytics to support departmental decision-making, helping to shape the strategic direction of the organization. You will partner cross-functionally with various departments to ensure alignment and compliance, continuously seeking opportunities for improvement. Mentoring and developing your team will be a key focus, as you foster a culture of accountability and growth. You will serve as a functional expert and resource across Revenue Operations, supporting evolving business needs and strategic initiatives with agility and foresight.

What we offer

At Edmentum, we are committed to creating innovative, proven learning technology that empowers educators and ignites student potential. As a Remote First organization, we offer flexibility and a strong commitment to excellence, innovation, and customer satisfaction. You will have the opportunity to shape the systems and culture of the Deal Desk function, making a significant impact on the organization’s success. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.