Amazon Air (AIR) is looking for a Senior Program Manager (Sr. PM) with excellent communication skills (verbal and written) and a record of delivering results who will own and execute strategic, ambiguous, and cross-functional projects across the Global Strategic Programs and Initiatives organization. The team is comprised of leaders who are passionate about building the roadmap to enable AIR to scale the business, drive innovation, and accelerate sustainability through operational excellence/standardization, exploratory projects, and strategic program creation/management.
The Sr. PM will enable implementation of Program Management Office (PMO) best practices, scope large projects, track project timelines, and develop mechanisms for communicating to senior management on status, risks, and business challenges. The Sr. PM will own implementing and governing a common set of PMO processes and supporting tools for managing the AIR portfolio of high visibility programs to enable efficient operating rhythm for the AIR organization, including: managing executive business reviews, cross-team coordination, and executive presentation.
This role requires strong program management fundamentals, but differs from traditional PM roles. It is essential for this Sr. PM to operate comfortably in ambiguity, be able to develop solutions and execute on them, and seamlessly move between strategic and tactical work. We are looking for a self-starter who can build structure where none exists, communicate effectively (written and verbal), and build strong relationships to Earn Trust across executive leaders and multiple stakeholder groups.
If you seek this fast-paced Day One environment, come work on the Amazon Air team!
Key job responsibilities
- Manage cross-functional project teams, and plan/organize/execute complex projects across multiple organizations (Operations, Tech, Finance, Third Party Vendors, etc.) to enable the launch of new products and processes
- Partner with key functional stakeholders across the company to lead, support, and influence new business initiatives
- Build strong partnerships with operational leaders to identify the impact of new business initiatives
- Innovate to improve project scope/execution to improve customer outcomes and decrease the end-to-end supply chain cost
- Escalate risks in the project plan to the relevant owners and teams
- Navigate through ambiguity
- Manage and coordinate multiple project assignments simultaneously in a fast-paced, deadline-driven environment, accepting ownership and accountability of the cross-functional processes, and delivering on commitments
- Track end-to-end project status and incorporate new metrics to transition the project to the normal operations
- Own the planning, organization, and execution of complex projects across multiple organizations and stakeholders, including development of Program Management Office (PMO) processes
- Own multiple business narrative reports at a time- Bachelor's degree
- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Master's degree
- 5+ years of driving process improvements experience
- Experience working in a matrixed organization
- Experience in complex problem solving, and working in a tight schedule environment
- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
- Strong written and verbal communication
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit
https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
