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Amazon, headquartered in South Lake Union, Seattle, WA, is the world's largest online retailer and a leader in cloud computing through Amazon Web Services (AWS). With over 1.5 million employees globally, Amazon operates in various sectors, including AI with its Alexa devices and a vast marketplace k...
Amazon offers competitive salaries, stock options, generous PTO policies, and comprehensive health benefits. Employees also have access to a learning ...
Amazon's culture is driven by customer obsession and a focus on innovation. The company encourages employees to think big and move fast, fostering an ...
Amazon • Phoenix, Arizona, USA
Amazon is hiring a Data Center Technician to support AWS infrastructure services. You'll troubleshoot operating systems and maintain documentation on technologies. This role requires skills in AWS and Linux.
You are a skilled Data Center Technician with experience in troubleshooting operating systems and resolving infrastructure issues. You understand the importance of maintaining documentation and conveying standard operating procedures to junior staff. You thrive in a collaborative environment, working alongside software, hardware, and network engineers to ensure the smooth operation of AWS data centers. Your ability to innovate and make decisions independently, while also taking direction when necessary, sets you apart. You are committed to delivering high standards for safety and security in a diverse team setting.
Experience with AWS infrastructure and familiarity with various operating systems will be beneficial in this role. A proactive approach to problem-solving and a willingness to learn will help you succeed in this fast-paced environment.
As a Data Center Technician at Amazon, you will be a primary resolver for your support team, tackling a variety of infrastructure issues. You will collaborate with engineers and specialists across AWS to maintain the highest standards of service. Your responsibilities will include troubleshooting and resolving operating system issues, creating and maintaining documentation on the technologies you support, and ensuring that all equipment operates efficiently. You will also be responsible for escalating complex issues to the appropriate resolver groups when necessary. Your role will involve continuous learning and adapting to new technologies as you contribute to the overall success of AWS infrastructure services.
Amazon provides a comprehensive benefits package that includes medical, financial, and other benefits. You will have the opportunity to work in an inclusive culture that values bold ideas and empowers you to take ownership of your work. This position offers a chance to be part of a team that is dedicated to keeping the cloud running and supporting customers with innovative solutions. You will gain valuable experience in a dynamic environment that encourages professional growth and development.
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