Operations and Payment Partnerships Manager

Who you are

You have a strong background in operations management, ideally with 5+ years of experience in financial services or payment processing. You understand the complexities of moving money across different networks and markets, and you have a proven track record of developing effective partnerships that drive business growth. Your analytical skills allow you to assess operational efficiency and identify areas for improvement, ensuring that processes are cost-effective and scalable.

You are a collaborative team player who enjoys working with cross-functional teams to achieve common goals. Your communication skills are top-notch, enabling you to articulate complex ideas clearly and effectively to both internal stakeholders and external partners. You thrive in a fast-paced environment and are comfortable managing multiple projects simultaneously, always keeping an eye on the bigger picture while paying attention to the details.

Desirable

Experience in the fintech industry is a plus, as is familiarity with omnichannel solutions and integrated payment systems. You have a passion for innovation and are always looking for ways to leverage technology to enhance operational processes. A background in project management methodologies will help you lead initiatives effectively and ensure timely delivery of results.

What you'll do

As the Operations and Payment Partnerships Manager at Block, you will be responsible for overseeing the financial operations team, ensuring that we have the right infrastructure in place to facilitate seamless money movement. You will work closely with external partners to develop and maintain relationships that enhance our service offerings and drive customer satisfaction. Your role will involve analyzing current processes, identifying inefficiencies, and implementing solutions that improve operational performance.

You will lead initiatives aimed at optimizing payment processing and enhancing the overall customer experience. This includes collaborating with product teams to integrate new features and functionalities that meet the evolving needs of our sellers. You will also be tasked with monitoring industry trends and regulatory changes to ensure compliance and maintain a competitive edge in the market.

In addition to managing day-to-day operations, you will play a key role in strategic planning, helping to shape the future direction of our financial operations. You will work with senior leadership to define goals and objectives, and you will be responsible for tracking progress and reporting on key performance indicators.

What we offer

At Block, we believe in fostering a culture of innovation and collaboration. You will have the opportunity to work with a talented team of professionals who are passionate about transforming the way commerce is conducted. We offer competitive compensation and benefits, including opportunities for professional development and growth within the company. Join us in our mission to build a financial system that is open to everyone, and help us make a meaningful impact in the world of commerce.